Due to our growing business and installed base in the GME region, we are currently recruiting for the position of Customer Care Manager, specifically focusing on our Poultry Equipment for our Customers in Turkey and Iraq.  

Using your technical and commercial sense, you grow the sales of Service Business Products like Service Level Agreements (SLA’s) and spare parts. Visiting food producers that use JBT Marel equipment, you convince them to use our services, process knowledge and parts, improving the performance and reliability of their processes and systems.

You spot opportunities, propose solutions that add value to the customer, and close the deal. With your commercial sense, you enjoy to sell value (e.g. Total Cost of Ownership, improved machine performance, higher throughput, and quality) in a competitive market.

Your day-to-day will look a lot like this:

• Visiting customers and prospects, identifying opportunities for sales of Service Business Products and parts. This includes arranging, preparing, and reporting these visits;

• Independent handling of the entire sales process including offering solutions matching your customer’s needs

• Cooperate with Service Area Managers, Service Engineers (your eyes at the customer), and Account Managers (who sell new equipment).

• Since this is a commercial role, we measure your performance by the amount of visits, volume of created opportunities, and your hit rate

About You
You will recognize in yourself that you understand machines and equipment. You like to manage and organize your own work. Also, you have experience in sales of complex equipment or high value services. You want to be the trusted advisor for your customers, for you customer centricity is essential. In order to be successful in this challenging role, we are looking for the following in your profile:

• Education in technical area (eg Mechanical, Electrical, or Mechatronics Engineering) or in Business Engineering.

• Minimum 2-3 years’ experience in a technical environment, preferably at a manufacturer of capital equipment.

• Minimum 2-3 years’ experience in sales of services or capital goods.

• You live in the Netherlands and are able to commute to our office in Boxmeer.

• Understanding of the food processing industry is an advantage

• Comfortable speaker in English. Turkish is a plus

• Independent worker, able to schedule your own tasks and week planning.

• Willing to travel internationally (+/- 50%)

What’s in it for you?
At JBT Marel, you’ll find more than just a job, you’ll find a career where your skills and contributions make an impact:

• Own your market and make real impact: Take full ownership of the Turkey & Iraq region, driving growth and building long-term customer relationships in a high-potential market.

• Combine technical expertise with commercial success: Leverage your engineering mindset and sales skills to deliver high-value solutions that genuinely improve customer performance.

• High level of autonomy and entrepreneurship: Plan your own agenda, manage your pipeline, and run the full sales cycle with the freedom to operate independently.

• International exposure and dynamic work environment: Work across borders, cultures, and customer sites, with around 50% travel bringing variety and global experience.

• Be part of an industry leader shaping the future of food: Contribute to innovative, sustainable food processing solutions within a globally recognized and forward-thinking organization.

Who are we
JBT Marel is a global leader in food processing solutions, delivering advanced equipment and services that help producers maximize efficiency, ensure food safety, and achieve sustainable growth. Trusted by manufacturers worldwide, we are committed to innovation, customer success, and shaping the future of food.

Interested?
If you’re ready to bring your expertise and passion for service to a global leader, we’d love to hear from you!
 

Apply today by submitting your CV and cover letter. Fore more information, please reach out to Niels Spit (Talent Acquisition), [email protected]

Learn more about us: https://www.marel.com
Follow us on LinkedIn: JBT Marel on LinkedIn

Join us – and let’s create something extraordinary together!
 

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