Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

· Responsible for communicating with customers by email, phone or in person.

· Promote spare parts agreements with end-users in cooperation with Account Managers.

· Create quotations for spare parts.

· Compile, sort and verify accuracy of order to be entered, keep records of work completed.

· Receive and enters orders for spare parts.

· Track the status of spare parts orders and expedites as necessary. Look after partial shipments.

· Address complaints concerning billing and/or services.

· Direct information concerning customer dissatisfaction to the designated department for

investigation.

· Accurately calculate discounts, interest and commissions.

· Travel for customer visits. < 20%

· Update reference data base for installed pumps.

· Take care of sending original documents for all spare parts orders.

· Follow quality procedures according to ISO 9001.

What we offer you

• Competitive Paid Time Off (3 weeks to start) 

• 12 Company Paid Holidays per year 

• Annual Bonus Program 

• Full Medical, Dental, and Vision benefits 

• Company Paid Short Term and Long Term Disability, Company Paid Life Insurance 

• 6% 401K or Roth Company Match with Immediate Vesting 

• Company Paid Retirement Security Contributions following 1 year of employment 

• Tuition Reimbursement/Educational Assistance 

• Quarterly Gym Reimbursement 

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.