Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

Take the lead and become our Court Operations Specialist Senior!

As the Court Operations Specialist Senior, you will assist the Clerk of the Superior Court with the disbursement of court-ordered fees and provide account receivables to the public, the legal community, Courts, County and other governmental agencies so that they can be assured that all Superior Court monies are properly receipted, accounted for, and disbursed.

Provide your community with access to justice today.  Apply now!

This position has the opportunity for a flexible/hybrid schedule after completion of a training period and will be in our Criminal Financial Obligations Division.

About Us

Join a team on a mission to provide fair and equitable access to justice. The Clerk of the Superior Court is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community. Every member plays a vital role in providing services for the justice system, the legal community, and the general public.

COSC adopted Factors for Success to provide transparent guidance for sustainability, strategic initiative achievement, positive learning culture, and inclusivity by linking foundational skills and value-based behaviors. The four Factors for Success and related competencies are:

• Thought: Have and use the appropriate knowledge. (Business Acumen, Customer Focus, Strategic Mindset)

• Results: Take initiative and be accountable for results. (Takes Initiative, Ensures Accountability, Results Focused)

• People: Effectively communicate and interact with others. (Influential, Develops/Others Teamwork, Collaborative)

• Self: Recognize and reflect on oneself and one’s behavior. (Authentic, Aware, Flexible)

  Proud to Offer

• Perform work with a greater purpose: play a vital and intricate part in the administration of justice

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County families

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including an incentive

• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

• Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more!  Work With Us | Maricopa County, AZ

We Require

• High School Diploma or GED

• Three years’ experience with at least one year of customer service and two years’ clerical/administrative experience

• OR

• Two years at the Clerk of the Superior Court as a Justice System Clerk or higher

• Post-secondary education may substitute for two years of the experience requirement on a year-for-year basis 

We Value

• Experience in a financial, accounting, or bookkeeping work environment

• Experience processing legal documents

• Experience preparing legal fees and fines

• Experience receiving and processing legal payments received by mail or in person

• Experience reconciling and balancing accounts in a legal, court or justice system support environment

• Intermediate proficiency with Microsoft Word, Outlook and Excel 

Job Contributions

• Enters criminal financial obligation information of moderate complexity into an automated accounting system

• Posts court-ordered payments received expediently and accurately

• Acts with a clear sense of ownership, taking personal responsibility for decisions, actions, and failures

• Sorts, routes and copies documents received from the court pursuant to established procedures

• Performs necessary account research and maintenance making complex adjustments and calculating account balances as required

• Responds to customer inquiries both in person and via the telephone, providing the highest level of service possible

• Displays positivity throughout interactions with people and processes.  Speaks up appropriately to improve Clerk of the Superior Court

• Performs victim locate activities utilizing a variety of resources

• Interacts with the Court and related agencies in seeking to ensure the accuracy of information entered on the automated system

• Builds constructive relationships with people both similar and different from oneself in an open, friendly, and accepting way

• Provides extensive customer service by responding to a high volume of written and verbal inquiries from a variety of sources

• Respects and cooperates with others to get the job done in the most efficient and effective way possible

• Provides training for new and peer staff

 Working Conditions

• Work is primarily performed in an office setting that consists of a high-volume and fast-paced environment with long periods of sitting while completing computer activities

• Selected candidates must successfully complete and pass a criminal background check

• Consistent Monday-Friday 8:00 a.m. to 5:00 p.m. schedule; teleworking based on business needs and supervisor approval

• Ability to travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles on County business

• Ability to lift, carry, push, or pull boxes and other items of up to 20 pounds and carry, push, or pull up to 50 pounds a distance of 500 feet 

Selection Procedure

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [email protected] to initiate the interactive process.

Apply Now!