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We are looking for a Contingent Workforce Advisor to join our team on a 12-month fixed term contract!

The Contingent Workforce Management team is responsible for the onboarding, lifecycle management, offboarding and reporting of Disney’s non-employee workforce, including agency workers, independent contractors and third-party vendors. This role supports the Contingent Workforce Manager in delivering an efficient, compliant and customer-focused contingent workforce programme.

The Advisor will manage key administration across new worker setup, extensions, account deactivation and supporting documentation. Acting as a first point of contact for hiring managers, suppliers and internal stakeholders, the role will help guide the end-to-end hiring process and support activity across Beeline/IQN, reporting, third-party vendor management, training and process improvement.

Please note: This role will be based in our London Hammersmith office, 4 days a week, with either Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

Programme Administration & Worker Lifecycle

• Manage the Contingent Workforce mailbox and respond to day-to-day queries from hiring managers, HR, suppliers and workers.

• Process new worker, extension and offboarding requests, ensuring records and approvals are accurate and complete.

• Maintain worker information across Beeline/IQN, D Tools HR, SAP and supporting files, including IR35 audit trail documentation.

• Coordinate with Security and IT to ensure workers receive the appropriate access and systems setup.

• Support suppliers with Beeline timecard and process queries.

• Guide hiring managers through the contingent worker hiring process, providing clear advice on process, compliance, classification and best practice.

• Review job orders and worker engagements to support appropriate classification across staff augmentation, agency temps, independent contractors and third-party vendors.

• Support the candidate offer process, including budget checks, bill rate review and alignment to contract rate cards or market rates where required.

• Build strong working relationships with assignment managers, HRBPs, suppliers and key stakeholders to deliver a responsive, value-add service.

• Administer programme policies and procedures, helping to ensure vendors and managers follow company requirements.

• Train managers and stakeholders on contingent workforce processes and use of related systems.

• Identify and resolve queries, issues or complaints from managers, suppliers and contingent workers, escalating where appropriate.2

Management Information & Reporting

• Maintain accurate contingent workforce data across Beeline/IQN, SAP and related systems.

• Produce regular reports, including weekly starters and leaver updates.

• Act as a key point of contact for contingent workforce data, including third-party vendor information.

Projects & Continuous Improvement

• Support key CWM projects, including IR35, Beeline transition activity and organisational management realignment.

• Contribute to process improvement initiatives that enhance compliance, efficiency and stakeholder experience.

• Support training, communications and change activity linked to contingent workforce systems and processes.

Required Qualifications & Skills

• Solid experience in data administration

• Worked in HR or Talent Acquisition/Recruitment setting (agency or in-house)

• Previous HR Systems experience (SAP, Service Now and Beeline)

• Previous Beeline/IQN experience is ideal.

• Ability to work effectively in a fast-paced, service-driven, corporate environment

• High level of attention to detail and a passion to offer a real quality service

• Data driven mind set with strong excel skills, powerpoint, smartsheets

• Be client and customer focused, accustomed to working with multi-functional groups at all levels

• Comfortable speaking to hiring managers, vendors and clients to answer questions and resolve queries

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own. Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.

• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more. Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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