Content Infrastructure Owner

Role Overview:

Content Infrastructure Owners are responsible for managing the evolution of tools by designing exit strategies from existing utilities into a core set of capabilities for all teams across the Content Operations organisation. Additionally, any successful applicant will be expected to manage these internal product capabilities to ensure new functionality is fit for purpose; that functionality is readily available to all internal customers to apply in support of LSEG Content offering which is produced to supply external and internal customers.

A successful applicant will need to demonstrate a proven history of technology led transformation, an openness to new ideas as solutions to problems via improved processes or better technology.

• Ownership of strategy, design, business requirements, feature tradeoffs and release scheduling for a set of propositions, products or services.

• Responsible for gathering and prioritizing stakeholder feedback and understanding customer needs in order to drive innovation and increase operational adoption

• Responsible for developing comprehensive product definitions, concept proposals and business cases which result in marketable products and services.

• Involved in budgeting activities, development of 3rd party partnerships, etc.

• Responsible for developing knowledge of functionality into the wider Content organisation

• Responsible for reviewing current capabilities to ensure that quality is being maintained

• Ability to understand technology to aid product development and adoption

• Has led significant projects, programs and business initiatives, demonstrating creativity and ingenuity

• Proven ability to influence cross-functional teams without formal authority

• Experienced professional providing specialist consulting advice to senior and middle management to solve complex business issues

• Can provide input to management on strategy and direction of the Content function

• Works independently with guidance in complex situations

• In-depth understanding of a Content function

Core Responsibilities:

• Review technology and identify most efficient mechanisms to support activity in scope

• Assess interactions between Content teams and handoffs between Content Masters for mastered data to identify process disconnects to generate additional automation opportunities

• Work with tools/UI person to ensure deployed UI minimises any kind of process gaps

• Deploy capabilities into Content Production and continuously evolve capabilities.

• Definition and ownership of parameters to report the effectiveness of tools and the function they perform

• Definition and reporting on KPIs to assess status of tools in scope for stability and resilience

Key Relationships:

• Business Unit / Segment Leaders / Product Groups

• Technical Architecture and Development Teams

• Content Production and Data Strategy Management groups

• Group Risk and Governance Management

Required Skills and Experience:

• BSc in Mathematics, Computer Science, Physics or

• 10+ years of financial markets and operations expertise, with demonstrated success in data operations and management

• Strong leadership abilities and behaviours including accountability, collaboration and partnership, strategic thinking, talent development, effective communication skills

• At least 5 years of leadership experience with proven track record of attracting, developing and retaining talent

• Experience with delivering transformational changes in a customer and product led setting

• Ability to strategize the delivery and implementation of business cases 

• Ability to prioritize tasks in a high-pressure environment

• Ability to effectively communicate and present to senior executives

• Understanding of coding, generate code (Python, SQL), use of AI Agents

• Expert user of MSFT products and LSEG products/tools

• Excellent interpersonal and team skills 

• Outstanding presentation and communication (both written and verbal) skills 

• Ability to interact knowledgeably and confidently across all aspects of the business and stakeholders

• Ability to challenge the status quo and offer solutions

• Accomplished at working across borders in a culturally diverse organization 

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.