Who we are

We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day.

Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions.

Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media.

The Team You'll Join

You'll join our Content Operations team, helping maintain top-quality deal and offer content across our leading global websites. We connect millions of readers in the UK, US, and Australia with verified savings, discounts, and rewards from trusted retailers. Our department works at the intersection of e-commerce, SEO, and publishing technology to ensure our digital pages deliver maximum value every day. In this role, you'll play a vital part in keeping our content fresh, functional, and accurate.

What you'll do

Reporting to the Senior Content Operations and Quality Assurance Executive, you'll ensure offers and retailer deals are published accurately across our websites. You'll handle the day-to-day upload of digital rewards, verify offer functionality, and maintain high publishing standards across our UK, US, and Australian markets.

You'll collaborate closely with our SEO, Commercial, and Tech teams via Slack and email to resolve queries and report technical issues. Using our internal content management tools, you'll monitor live pages to ensure links function properly and content remains up to date.

• Upload, maintain, and publish retailer offers and promotional codes efficiently across site pages.
• Perform quality checks on reward links and codes to verify functionality before and after going live.
• Monitor offer pages to maintain consistent content coverage, freshness, and variety across target websites.
• Log and report system bugs or technical issues to the Tech team for prompt resolution.
• Follow content publishing guidelines and training documentation provided by SEO and Commercial partners.
• Respond promptly to internal queries from commercial and publishing teams during business hours.

What you’ll bring

• Strong written communication skills with high attention to detail for drafting clear offer descriptions.
• Ability to learn and adapt to digital content systems and publishing workflows quickly.
• Solid organisational skills to manage daily publishing tasks and maintain accurate live content.
• Effective collaborative skills to liaise smoothly with SEO, Commercial, and Tech colleagues.
• Problem-solving mindset to identify broken links, content gaps, or system performance issues.
• Comfort working in a fast-paced digital environment across multiple regional markets.

Minimum Requirements

• Demonstrated capability in written communication and content editing.
• Practical familiarity with digital publishing tools, content management systems, or web content maintenance.

What we offer

• Uncapped leave
• Enhanced parental leave
• Discounted rates with Dental care and Private Medical care
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend scheme - with payment following the successful hire.
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan
• Salary sacrifice Pension scheme up to 5% match

Free drinks and snacks in our offices

The expected range for this role is £26,500

This is a hybrid role, working 2 days per week from our Cardiff Office 

Internal job family level 8

Inclusion and Diversity at Future

At Future, we’re working to attract, retain and foster diverse talent, educating our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible. We recognise that, in order to reach diverse communities through our content, we must first ensure ours is a culture in which diversity can thrive.

Find out more about Our Future, Our Responsibility on our website.

If you need any reasonable adjustments, please let us know, and we'll be happy to support you.

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