Location

Job Description:

Work Location: Fargo Corporate Office

Work Location Type: On-site / Hybrid

Hours: 8-5 M-F

The Compliance Officers lead the Bank’s Compliance Program and oversee the effectiveness of the Bank’s Compliance Management Program for the complete life cycle of one or more of the Bank’s groups of key products, services, and operations including but not limited to Retail,  Marketing, or Mortgage Lending.

The Compliance Officer is a key member of the Compliance & Assurance Services team and works closely with leaders throughout the Bank to assess business processes for the purpose of identifying and managing compliance risk and to deliver organizational effectiveness and efficiency for a group of key products, services, and operations. This role serves as a trusted business advisor and is expected to bring a balanced and pragmatic risk-reward perspective that enables responsible growth. This includes being comfortable constructively challenging business leaders’ thinking to ensure that the Bank achieves its risk management, operational, and commercial performance objectives.

ESSENTIAL FUNCTIONS:

• Be the Bank’s Subject Matter Expert on Compliance requirements applicable to assigned products, services, or business lines.
• Manage a risk-based Product & Service Compliance Program (“PSCP”) for the life cycle of a group of key products, services, and operations assigned. The PSCP is designed to ensure the group of products, services and operations comply with all relevant laws, regulations, and corporate policy. The PSCP is part of and must comply with the Gate City Bank Compliance Program.
• Responsible for ensuring the Bank has an effective Compliance Management Program and satisfies the Bank’s compliance risk management obligations under the expectations of the OCC and other applicable regulatory agencies for a group of key products, services, and operations.
• Maintain a working knowledge of the life cycle of a group of key products, services, and operations and a detailed understanding of the applicable regulatory and corporate compliance requirements (“compliance requirements”). Ensure the compliance requirements are identified and communicated effectively to the appropriate management.
• Ensure that the applicable policies, procedures, controls, and training for the life cycle of a group of key products, services, and operations address the key compliance requirements. Write effective policy and procedure where appropriate. Maintain an understanding of industry best practices and the Bank’s requirements for policies and procedures.
• Develop and maintain an effective risk-based compliance monitoring and testing program for the life cycle of a group of key products, services, and operations. Develop test programs and the testing methodology for both the 1st and 2nd line and execute monitoring and testing where appropriate. Maintain an understanding of industry best practices for compliance testing techniques and tools.
• Monitor and ensure that legal, regulatory, and corporate requirement changes applicable to the life cycle of a group of key products, services, and operations are identified and implemented effectively on a timely basis.
• Conducts due diligence in advance of implementation of a new, expanded, or modified product and service, to ensure compliance with legal, regulatory, and corporate requirements.
• Conducts due diligence in advance of implementation of operational, systems and/or vendor changes to ensure compliance with legal, regulatory, and corporate requirements.
• Collaborate effectively with the appropriate 1st, 2nd, and 3rd line functions to ensure that compliance issues related to life cycle of a group of key products, services, and operations are effectively addressed on a timely basis. Design and execute validation where appropriate.
• Communicate with regulators as part of the Bank’s overall Regulator Engagement Program and participate in the regulatory examination process where applicable.

Other Duties:

• Deliver a consistently exceptional service experience for both team members and customers.
• Build and maintain effective working relationships with team members, leaders, customers, and external partners.

• Demonstrate reliability and accountability in attendance to support operational needs and service expectations.

• Comply with all Gate City Bank policies, procedures, and all applicable laws and regulations.

• Maintain a high level of attention to detail and accuracy in all responsibilities.

• Exercise sound judgment and make timely decisions in a fast‑paced environment.

• Utilize approved AI-enabled tools and technologies to enhance productivity, support problem-solving and decision-making, and drive efficiencies while exercising sound judgment and adhering to company policies, privacy standards, and responsible use expectations.

Education and Experience: Bachelor’s degree or Associate’s degree preferred; 3-5 years of related experience; and/or equivalent combination of education and experience.

Other Skills:

• Technical knowledge of banking and compliance with a focus on consumer lending and deposit products and services.

• Knowledge of federal statutory and regulatory framework, including key consumer and wealth management regulations (e.g., Truth-in-Lending Act, Truth-in-Savings Act, Home Mortgage Disclosure Act, Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act, Electronic Funds Transfer Act, Community Reinvestment Act, Federal Trade Commission Act, OCC guidelines and regulations on predatory and abusive lending, privacy, complaint management, cash management, anti-money laundering and other suspicious activities)

• Project management experience with large scale projects.

• Appropriate use of technology tools, including Data Analytics, to drive audit effectiveness and efficiency.

• Strong ability to work in a complex team environment requiring exceptional communication and organizational skills.

• Working knowledge of bank technology and operating systems.

• Working knowledge of compliance and regulatory concepts, practices and methodologies.

• Working knowledge of risk management principles and practices.

• Superior analytical and critical thinking skills.

• Excellent listening, verbal, written and presentation communication skills.  Strong influencing and negotiation skills.

• Passion to help improve operations continuously.

Certifications: Achieve and maintain a Certified Regulatory Compliance Manager certification (CRCM), Accredited ACH Professional (AAP) Accredited Payments Risk Professional (APRP) or other equivalent.

EOE/including Disability/Vets

Member FDIC