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Operations & Policy Analyst 2 – Commercial Vehicle Licensing Services Data Analyst
Oregon Department of Transportation
Commerce and Compliance Division
Commercial Vehicle Licensing Services Branch
Salem

The role:
Join our Commerce and Compliance Division  as a commercial vehicle licensing services data analyst. In this role, you will be responsible for evaluating current program operations, researching trends and making effective recommendations to management. You will evaluate programs and operational data to help develop policy, procedures and systems and you will play a large role in implementing the new Commercial Vehicle Registration System and other modernization projects underway to improve the customer experience. If you have a love for data and research, apply today!

Each employee of the Oregon Department of Transportation in the Commerce and Compliance Division (CCD) must be aware of, and adhere to, OAR 740-020-0010 and ORS 823.007. Failure to follow applicable administrative rules and statutes may impact employment. Not sure what this means? Visit the Commerce and Compliance Division (CCD) laws and rules website or contact the recruiter listed below for more information.

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Coordinate, compile and analyze business needs. Prepare written summaries of findings and translate them into business processes.
• Create documentation procedures and develop procedural guides.
• Evaluate projects to ensure results meet the intended goal, satisfy quality standards and meet expectations.
• Identify and recommend improvements for project outcomes.
• Coordinate reports and data requests from interested parties.
• Collaborate effectively with program staff to identify organizational and process issues. Proactively work to develop solutions.
• Collaborate with team members to ensure internal and external websites are up-to-date and relevant for the intended audiences.
• Regularly perform program reviews to evaluate quality of services and ensure regulation compliance.
• Work is primarily performed in a typical office setting and frequently interacts with both internal and external partners.
• Eligible for hybrid work up to three days/week after completion of initial training.
• To request a copy of the position description, which includes all duties and working conditions, please email [email protected].
  

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. 
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!
  

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Minimum qualifications:

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification specific to data or business analysis and improving business processes.

OR 

A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work specific to data or business analysis and improving business systems.

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

• Demonstrated ability to proactively identify and resolve issues.
• Ability to effectively evaluate program related problems and recommend creative solutions to improve effectiveness.
• Strong written communication skills including external communications, formal written analysis and written policy.
• Effective verbal communication skills with the ability to guide or educate peers and customers.
• Foundational knowledge of computer systems and technical functions with the ability to convey needed system changes to technical staff.
  

How to apply:

• Complete the following required steps:
  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.
    • Your cover letter must be limited to no more than two (2) pages.
    • Please address your cover letter to Nick Hopper, Commercial Vehicle Licensing Services Manager.
    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.
    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.
  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
• If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-931-1206 or email [email protected].
  

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• We may use this recruitment to fill multiple or future vacancies.
• We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• You will be represented by the Service Employees International Union (SEIU).
  

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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Data, Systems, Analyst, Process Improvement