About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore. Supporting and empowering Every Point Of Success, we help SMEs grow digitally with confidence through our innovative POS solutions and business tools.

With a growing presence across Southeast Asia, we are looking for passionate individuals to join our diverse and driven team in Malaysia. Be part of our exciting journey as we continue expanding and creating meaningful, impactful changes for businesses across the region.

We are looking for a detail-oriented and proactive Commercial Intern to support the Commercial team in daily billing, invoicing and administrative operations. The intern will assist with invoice preparation and issuance, documentation management, payment tracking and general commercial coordination to ensure smooth and accurate business operations.

Key Responsibilities

1. Invoice Management
• Prepare, generate and issue invoices to merchants/customers based on approved billing information.
• Verify invoice details, including merchant information, billing amounts, service fees and payment terms.
• Ensure invoices are issued accurately and within the required timelines.
• Maintain proper records of issued invoices and supporting documents.
2. Billing & Payment Support
• Assist in monitoring invoice status and tracking outstanding payments.
• Follow up with relevant internal teams on billing discrepancies and payment-related queries.
• Support monthly billing reconciliation and reporting.
3. Commercial Operations Support
• Maintain and update merchant billing records and commercial databases.
• Assist with preparation of commercial reports, spreadsheets and documentation.
• Coordinate with Sales, Finance and Merchant Operations teams on invoicing matters.
• Perform other ad hoc administrative and operational duties assigned by the supervisor.

Requirements

• Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, Marketing or a related field.
• Basic knowledge of Microsoft Excel and Microsoft Office applications.
• Good attention to detail, particularly in handling numerical data and documentation.
• Organised, responsible and able to manage repetitive administrative tasks accurately.
• Good communication and coordination skills.
• Willingness to learn and work collaboratively in a fast-paced commercial environment.

Benefits

• Gain practical exposure to commercial operations and merchant billing processes.
• Understand invoice management, payment tracking and reconciliation workflows.
• Develop cross-functional working experience with Sales, Finance and Operations teams.