Job Description:

UK Commercial Service Provider Account Manager

Location – Winnersh/London (Hybrid/Flexible)

Overview

We are seeking a driven and customer-focused Commercial Account Manager to join our UK sales team. This role is ideal for a proactive sales professional who enjoys managing and growing customer relationships while identifying new business opportunities.

As a Commercial Account Manager, you will be responsible for developing and executing account plans, driving revenue growth within your assigned territory, and positioning a broad portfolio of technology solutions to meet customer business challenges. You will work closely with customers, partners, and internal stakeholders to deliver exceptional customer outcomes and achieve sales targets. This role will have a focus on our Commercial Service Provider, Altnet and NeoCloud customers, so knowledge or understanding of this profile of customer is a benefit.

Key Responsibilities

• Manage and grow a portfolio of commercial accounts through proactive account management and strategic engagement.
• Develop and execute account plans to drive revenue growth, customer retention, and account expansion.
• Generate, qualify, and progress sales opportunities through to successful closure.
• Build and maintain strong customer relationships, understanding business objectives and technology requirements.
• Position solutions effectively against customer needs and competitive offerings.
• Collaborate with internal teams, partners, and field sales colleagues to ensure a seamless customer experience.
• Create and maintain a healthy sales pipeline, delivering accurate forecasting and reporting.
• Identify opportunities to cross-sell and upsell products and services across the portfolio.
• Drive customer retention and long-term account development strategies.
• Maintain accurate customer and opportunity records within Salesforce or other CRM systems.

About You

You are a motivated sales professional with a passion for building relationships and delivering results. You combine strong commercial acumen with the ability to understand customer challenges and align technology solutions to business outcomes.

Required Experience & Qualifications

• Bachelor's degree or equivalent experience, preferably in Sales, Business, Technology, or a related field.
• 3-5 years' experience in account management, sales, business development, or a related commercial role.
• Experience managing customer relationships and delivering against sales targets.
• Proven ability to build and maintain sales pipelines and forecasts.
• Experience working with CRM systems, preferably Salesforce.
• Commercial Service Provider, Altnet and NeoCloud customers, so knowledge or understanding of this profile of customer is a benefit.

Skills & Competencies

• Strong account management, customer acquisition, retention, and growth skills.
• Good understanding of technology products, services, and industry solutions.
• Excellent communication, presentation, and negotiation abilities.
• Ability to identify customer needs and translate them into value-based solutions.
• Strong commercial awareness and business acumen.
• Data-driven approach to pipeline management and forecasting.
• Collaborative team player with the ability to influence stakeholders at multiple levels.
• Comfortable managing multiple priorities in a fast-paced sales environment.

What Success Looks Like

• Consistently achieving or exceeding sales targets.
• Growing existing customer relationships while identifying new revenue opportunities.
• Maintaining a robust and accurate sales pipeline.
• Delivering exceptional customer experiences that drive loyalty and retention.
• Building trusted advisor relationships with key stakeholders across assigned accounts.

Why Join Us?

• Opportunity to work with innovative technology solutions and industry-leading customers.
• Collaborative and supportive sales culture.
• Clear career progression and professional development opportunities.
• Competitive salary and benefits package.
• Flexible and hybrid working environment.

If you're a relationship-driven sales professional with a passion for technology and a track record of growing customer accounts, we'd love to hear from you.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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