Key Responsibilities

Clinical Program & Strategy Alignment

·       In partnership with the Global Clinical Programs Team, support adaptation of clinical initiatives to meet regional regulatory, operational, commercial, and customer requirements while promoting consistency of execution

·       Ensure market priorities, customer needs, local requirements, and operational realities are reflected in clinical program planning, prioritization, and execution.

·       Partner with Regional Medical Executives to establish priorities, performance objectives, success criteria, and accountability frameworks for clinical programs in the region.

·       Coordinate rollout and deployment activities for clinical initiatives within assigned markets.

·       Support implementation planning, stakeholder engagement, and readiness activities.

·       Identify barriers to adoption and facilitate resolution through appropriate governance channels.

·       Promote consistency of execution while allowing for necessary market-specific adaptations

Clinical Performance, Reporting & Insights

·       Support the market Total Cost of Care and affordability agenda in partnership with the Regional Medical Executive, as well as Clinical Operations, Network, Medical Economics, and other enterprise teams.

·       Drive the market clinical performance framework, including scorecards, KPIs, MORs, outcome metrics, and governance routines aligned with enterprise and market priorities.

·       Facilitate the development of actionable insights from clinical, operational, utilization, customer experience, and financial performance data.

·       Establish frameworks to measure and monitor realization of clinical programs, including progress against targeted health and cost outcomes and strategic commitments.

·       Support monthly, quarterly, and annual business reviews through clear performance analysis, executive-ready materials, and recommended actions.

·       Support governance forums through performance reporting, market updates, action tracking, risk visibility, strategic analysis, and recommendations.

·       Escalate issues requiring leadership attention and support prioritization across competing market and program needs.

Market & Program Alignment

·       Act as the primary point of coordination between market leadership and Global Clinical Program teams.

·       Ensure market priorities, customer needs, and local requirements are appropriately reflected in program planning.

·       Support adaptation of clinical initiatives to meet regional regulatory, operational, and customer requirements.

·       Facilitate communication between markets and global program stakeholders.

Qualifications

Required

·       Bachelor’s degree in a healthcare, clinical, business, economics, public health, or related discipline.

·       5+ years of experience in healthcare strategy, clinical program delivery, clinical performance, population health, medical economics, value-based care, healthcare consulting, or related fields.

·       Experience using data and analytics to drive business decisions, operational improvements, program optimization, and performance transparency.

·       Strong understanding of healthcare delivery models, clinical quality measures, healthcare economics, affordability levers, and market execution considerations.

·       Strong organizational, communication, and stakeholder management capabilities.

·       Comfortable operating across multiple regions, markets, cultures, and stakeholder groups.

About The Cigna Group