Position Summary

Responsible for supporting daily warehouse and delivery operations through independent contractor check-in activities, inventory control, and operational coordination. Working closely with Independent Contractors and warehouse leadership, this position assists with route documentation, delivery compliance, inventory accuracy, load-out support, returns processing, and day-to-day warehouse operations to help ensure efficient service execution and adherence to company procedures.

Essential Duties & Responsibilities

• Support daily check-in and check-out activities for Independent Contractors, including reviewing route documentation, delivery tickets, inventory logs, and related paperwork for accuracy and compliance.
• Audit delivery documentation to ensure required signatures, service codes, completion details, delivery exceptions, and other operational requirements are properly recorded.
• Assist with daily load-out and route support activities to help ensure timely and accurate delivery execution.
• Verify inventory transactions, including haul-away appliances, returns, and other product movements, to maintain inventory accuracy.
• Process, tag, organize, and store returned merchandise in designated warehouse locations.
• Research and resolve discrepancies related to delivery documentation, returns, inventory counts, and contractor paperwork.
• Maintain accurate inventory records and assist with inventory control processes as directed by warehouse leadership.
• Support warehouse organization, cleanliness, and safety initiatives to maintain an efficient work environment.
• Follow and support established security procedures to safeguard company assets and inventory.
• Partner with warehouse leadership and Independent Contractors to support daily operational priorities and customer service objectives.
• Assist with general warehouse and administrative activities.
• Perform other duties and responsibilities as assigned.

Education and Experience

Minimum of two (2) years’ experience working in warehouse or inventory control positions required.

Knowledge, Skills, and Abilities

Operates with a customer service mentality. Ability to manage time effectively and consistently meet order fulfillment requirements. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of warehouse equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands and Working Conditions

Work is primarily performed in a non-climate controlled warehouse environment. May be exposed to varying weather elements. Frequently bends, stoops, and stands for long periods of time. Occasionally requires lifting and stacking of items up to twenty-five (25) pounds above head, and lifting and stacking items up to fifty (50) pounds to chest height. May require climbing ladders, stair ramps. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.