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Certified Medical Assistant 2

The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Certified Medical Assistant 2 to work in Miami, FL. The Medical Assistant 2 performs multi-skilled tasks to assist the medical providers. The Medical Assistant 2 assists patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The Medical Assistant 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician.
The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The incumbent adheres to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The role provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The Medical Assistant 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

CORE JOB FUNCTIONS

• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Demonstrate knowledge of basic medical terminology.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Performs routine laboratory tests.
• Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.
• Observes and reports patient’s signs or symptoms changes.
• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
• Escorts and transports patients to various hospital locations.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Provides patient with provider’s care instructions and information.
• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.
  

Department Specific Functions

• In addition to the core job functions listed above:
• Leads and facilitates collaborative bi-weekly meetings with the prior authorization (PA) team for updateson outcomes and/or pending authorizations for medications ordered by the MS Center
• Serves as the primary preceptor for onboarding and training new Medical Assistants within the MultipleSclerosis Center of Excellence
• Manages and completes all assigned In-basket messages within 24 hours as per department guidelines(e.g., CRM work queues)
• Ensures the accuracy, completeness, and timeliness of patient records and clinical documentation.
• Conducts daily reviews of all the MS clinic patient triage documentation to confirm accuracy andcompletion of the required outpatient screenings, including Morse Fall Risk Assessments.
• Provides clinical support to providers during procedures such as lumbar punctures, including specimencollection and timely delivery to the laboratory
• Performs additional duties as assigned as assigned by the supervisor and/or chief to supportdepartmental operations and patient care
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High school diploma or equivalent

Certification and Licensing:

• Approved MA Certifications:

• CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®
• RMA- Registered Medical Assistant - American Medical Technologists (AMT)
• CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)
• NCMA - National Certified Medical Assistant (NHA - NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers
• HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification

Experience:

• Minimum of 2 years previous experience

Knowledge, Skills, and Attitudes:

• Strong, effective communication skills with patients, families, and clinical team 
• Ability to adapt and exhibit flexibility to handle new, different, or changing environments 
• Demonstrates strong time management skills to prioritize and act proactively
• Ability to uphold professional ethics and maintain patient confidentiality 

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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