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MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1.  High school graduate or equivalent.

EXPERIENCE:

1. Two (2) years experience in a hospital/physician office environment.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.

1. Manages and maintains Cath Lab computerized scheduling system

2. Under the supervision of the Cath Lab Director, the scheduler is responsible for efficient, expedient and accurate procedure scheduling.

3. Communicates physician’s order has been faxed or given to the patient in the pre-registration comments.

5. Advises department director of problems with physicians, physician’s office staff and patients.

6. Assures that all protocols are followed for scheduled tests.

7. Schedules exam appointments, screens [allergies, meds, and pertinent medical history] as appropriate.

8. Provides documentation of patient screening information and all paperwork necessary for exams to appropriate personnel.

9. Receives physician written order for scheduled exam(s) and verifies the written order matches scheduled exam. Communicates and resolves any discrepancies prior to patient’s arrival.

10. Distributes printed schedules, charts, etc, to ancillary departments, as appropriate.

11. Maintains Medicare Compliance with regard to Medical Necessity when scheduling procedures. Screens every Medicare outpatient service via Invision LMRP software for Medical Necessity prior to registration.

12. Advises all patients and/or guarantors of deductible, co-pay, and co-insurance responsibility that is expected to be paid at time of service.

13. Responsible to complete and forward the “Self Pay Arrangements” form to the Financial Counselors in a timely manner.

14. Assures scheduled procedures are verified and pre-certified with insurance companies.

15. Follows registration/receptionist responsibilities when applicable.

15. Maintain accurate log of all procedures performed in the Cath Lab.

• Orders implant information from Cath Lab records

16. Processes all charges incurred by patient in the Cath Lab.

• Enters all sticker charges into Invision

• Enters all procedures charges accurately

17. Runs and prints required statistical report monthly.

18. Maintains Cath Lab database.

19. Accurately enters lab orders, cultures, radiology test, and other orders as required into Invision.

20. Provides professional, cooperative and courteous service to patients, visitors, telephone callers, medical/dental staff, and fellow employees, while maintaining confidentiality of patient, employee and hospital information at all times.

21. This position also works to ensure that financial performance objectives are achieved that are related to revenue cycle initiatives.

22. Adheres to, and enforces all hospital and department policies, safety measures and standards which includes department's Joint Commission readiness and complies with HIPAA, EMTALA, Medicare, Insurance Guidelines, and other Federal/State regulations related to privacy and billing.

23. Enhances professional growth and development through participation in educational classes, committees, literature and workshops.

24. Ensures that services provided are in accordance with State and Federal regulations, Organizational policy, and accreditation/compliance requirements.

25. Attends in-services and other educational programs as required.

26. Attends and participates actively in a minimum of six staff meetings annually.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Frequent walking, standing, reaching, pushing, pulling, lifting, and grasping. 
2. Visual acuity must be within normal range.
3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
4. Sitting and/or standing for extended periods of time.
5. Reading and comprehension ability.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High volume, fast paced environment.
2. Exposure to communicable disease.
3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.

SKILLS AND ABILITIES:

1. Strong written and verbal communication skills.
2. Knowledge of medical terminology.

3. Knowledge of outpatients tests, patient preps, multi-test compatibility and sequencing, procedure codes, ICD-9 and ICD-10 diagnosis codes.

4. Knowledge of managed care policies and authorization processes.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.