Jobs › Companies › Keyloop › Cash Application Specialist

Über diese Cash Application Specialist Stelle bei Keyloop

Keyloop · Hybrid · India (Hyderabad)

Key Roles & Responsibilities

  • Download and review daily bank statements, ensuring incoming customer payments are identified, processed, and allocated accurately.
  • Complete daily cash and AR reconciliations, investigating and resolving any discrepancies promptly.
  • Investigate and clear unapplied and unidentified cash, obtaining remittance information where required and proactively managing aged items.
  • Monitor the Cash Applications inbox and other communication channels daily, responding to and actioning requests within agreed timelines.
  • Process customer account reallocations, corrections, credit note matching and other approved adjustments accurately and promptly.
  • Initiate SEPA and BACS Direct Debit collections in line with agreed processes.
  • Identify and resolve duplicate, incorrect, or misallocated payments and escalate material or recurring issues where appropriate.
  • Support month-end and quarter-end close, ensuring cash is fully processed, reconciliations are current and outstanding exceptions are identified.
  • Maintain accurate records and appropriate supporting documentation in line with financial controls and audit requirements.
  • Work closely with Collections, Billing and Finance to resolve payment allocation and customer account queries.
  • Provide reporting on unapplied cash, unidentified receipts, reconciliation differences, and outstanding exceptions.
  • Identify root causes of recurring issues and support process improvement and automation initiatives.
  • Maintain Cash Application process documentation and participate in ERP/system testing and process changes or ad-hoc projects.

Skills, Knowledge & Experience

  • 3+ years’ experience in Cash Applications
  • Good understanding of accounting principles, cash allocation, reconciliations, and financial controls.
  • Strong numerical and problem-solving skills with excellent attention to detail.
  • Ability to investigate discrepancies and take ownership through to resolution.
  • Strong organisation skills with the ability to prioritise a high-volume workload and meet deadlines.
  • Competent in Microsoft Excel and Outlook; experience with Navision or NetSuite is advantageous.
  • Strong communication and stakeholder management skills.
  • Proactive approach to process improvement and automation.
  • Proficient in spoken and written English.
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