We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

Under general supervision, the Care Coordinator facilitates access to medical care and resources while reducing barriers to care. The care coordinator connects patients to sources of clinical, financial, and/or social support in the community. Care coordinator uses a client-centered or motivational approach to behavior change.



Essential Functions:

• Communicates at least monthly with assigned care coordination caseload by phone, in the home or community to identify opportunities to reduce barriers to accessing medical care. (40%)
• Educate and coach patient or patient's caregiver to navigate clinical and social systems. (30%)
• Communicate with schools, home health providers, mental health professionals and medical team to coordinate care. (20%)
• Document patient contact in their Electronic Medical Record. (10%)

Education:

• High School Diploma or GED Required

Work Experience:

• 1-3 years Typical candidate will have case management experience working with high risk populations. Preferred or
• 1-3 years Experience in another area of social services and case management. Preferred

Licenses:

• DLR-Colorado Driver's License Class R - DMV - Department of Motor Vehicles Required

Knowledge, Skills and Abilities:

• Ability to work flexible hours.
• Excellent communication, organization and people skills.
• Creative problem solving abilities.
• Demonstrated ability as a self-starter who can prioritize and conduct multiple activities.
• Understanding of basic care coordination and case management-related service functions (patient interviews, discharge planning, referrals, community resources, finance, and insurance/payer communications).
• Bilingual English/Spanish, preferred.
• Communicate effectively in a written and verbal form with health care team, patients/families and community, internal and external providers.
• Flexibility in responding to multiple demands.
• Ability to work autonomously with minimal direction from supervisor.
• Basic knowledge of Microsoft applications and email.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.