We do the right things, right now.  We do them in a way that is relevant to our clients.  Become a part of our history as it continues to be written! 

If you are interested and qualified for this role, we invite you to apply.

Essential Functions/Responsibilities

• Develop and generate business reports using various tools and SQL queries.
• Write, optimize, and maintain SQL queries for data extraction, analysis, and reporting.
• Administer and configure business systems to align with user and organizational needs; oversee system upgrades, modifications, and enhancements; adhere to a standardized user acceptance testing (UAT) process, including change management and thorough documentation.
• Become a subject matter expert (SME) on Summit tools and applications, serving as the IT liaison between Summit and FFB to facilitate communication and resolve system-related issues.
• Provide technical support for end users, troubleshooting system issues, and coordinating solutions, including monitoring request tickets via ServiceFirst.
• Collaborate with stakeholders to gather and document business requirements and define scope for technical projects.
• Analyze and interpret data to identify trends and support business decisions.
• Maintain system documentation and procedures, ensuring compliance with company policies.
• Identify and recommend opportunities for process and system improvements.
• Conduct user training and provide ongoing support for business systems.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, plus 1–3 years of relevant experience; or an equivalent combination of education and experience
• Experience with report writing and SQL
• Strong analytical, problem-solving, and communication skills
• Experience in system administration, configuration, and troubleshooting
• Ability to collaborate effectively with IT teams and business units
• Knowledge of system security, compliance, and documentation practices
• SQL database management and maintenance skills
• Strong experience in user testing and project management
• Must be able to organize and prioritize multiple assignments to meet tight deadlines while working independently
• Knowledge of MS Office (Word, Excel, Outlook, Access, Visio)

Preferred Knowledge and Skills

• Knowledge of Aspire v5
• Experience in user testing and project management
• Experience with SQL database management and maintenance skills
• Experience with Crystal reporting
• Agile Project Management; experience with user stories

Level of Complexity and Scope

• Follows established procedures and guidelines to accurately maintain the organization's financial records and transactions.

Degree of Independence and Decision-Making

• Ability to handle the standard technical issues or escalations

Required Supervisory Responsibilities

• None

Physical Requirements

• Occasionally lifts and carries up to 10 lbs.
• Frequently sits, stands and walks.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide. 

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.