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About this role:

THIS IS A PRODUCTION ROLE WITHIN BANKING OPERATIONS

Wells Fargo is seeking a Business Execution Administrator to join Unclaimed Property's Safe Deposit Box Repository team. This team is responsible for receiving safe deposit box contents, tracking, and storing the contents, fulfilling reclaim requests, and escheating to states and territories via auction or remittance of contents. Repository employees primarily operate in dual control as this is a secured environment. The team is located in Charlotte, North Carolina.

The Unclaimed Property Business Group is responsible for leading and managing all unclaimed property and escheatment activities across all lines of business for Wells Fargo. Established April 2018, Wells Fargo’s Unclaimed Property organization pro-actively works to successfully reunite owners with their property. Unclaimed Property is dedicated to the following strategic goals and initiatives: achieving operational excellence, reducing risk, improving regulatory compliance, improving the customer/client experience, and reducing dormancy across the company.

In this role, you will:

• Support the Unclaimed Property Operations-Safe Deposit Box Repository team
• Administer programs, projects, or processes specific to the business
• Perform business operations that are administrative in nature
• Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation
• Provide subject matter knowledge and interpretation of procedures to key business partners
• Coordinate and monitor implementation and maintenance of processes, procedures, and policies
• Interact with immediate Strategy and Execution colleagues on operational initiatives
• Provide support for a variety of diverse support functions for multiple business groups or a specific line of business
• Process unclaimed safe deposit box content and prepare for jurisdictional reporting for escheatment and process customer reclaims of content.
• Collaborate and consult with mid-level managers or cross-functional business partners
  

Required Qualifications:

• 1+ year of Administrative Support, or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Unclaimed property experience is a plus
• Ability to operate in multiple applications, systems, and document/file types (PEGA, MS Access database, Share drive, SharePoint, Etc.)
• Branch banking background and tools, such as Hogan, DIPR, OIB, SVP
• High proficiency in Microsoft Excel and Outlook, and Adobe Pro
• Detail-oriented; able to perform research, assess data
• Experience in Quality Control or Quality Assurance (QC/QA)
• Willing to take on high level of responsibility, initiative, and accountability
• Excellent verbal, written, and interpersonal communication
• Ability to quicky and effectively complete various processes in a complex and changing regulatory environment

Job Expectations:

• Working hours: Monday to Friday 7:30 AM - 4 PM ET
• Ability to lift up to 35 lbs. regularly
• Must work on-site at the location posted 
• This position is not eligible for Visa Sponsorship 

Location: 

• 1525 W W T Harris Blvd., Charlotte, NC 28262

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.