Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

On the Global Payments Solutions (GPS) Business Controls team, the candidate will support key governance and business control programs through regulatory change management, risk governance coordination, product initiative oversight, and operational excellence initiatives. The candidate will partner primarily with Business Controls leadership and global stakeholders to maintain program governance, execute reporting and oversight activities, facilitate forums, drive process improvements, and enhance the effectiveness and efficiency of business control processes.

•  Support the International Regulatory Change Management program by maintaining regulatory inventories, coordinating with regional teams, producing governance reporting, facilitating regulatory forums, and driving process enhancements and automation efforts.

•  Support Product Risk Management governance by reviewing product initiative submissions, maintaining the product initiative pipeline and inventory, and ensuring required information is captured for review and decision-making.

•  Lead Operational Excellence initiatives by developing dashboards, tracking improvement opportunities, promoting employee-generated solutions, and implementing reporting enhancements and automation opportunities.

•  Develop executive presentations, dashboards, metrics, and governance materials for leadership forums and Business Controls reporting.

•  Drive continuous improvement efforts by standardizing processes, documenting procedures, enhancing data quality, and identifying opportunities to improve efficiency across Business Controls programs.

Responsibilities:

• Creates business presentations on strategy, business performance, planning initiatives and other materials for internal and external audiences

• Generates performance reports focused on driving business and team results

• Tracks and supports weekly and monthly routines

• Communicates and interacts with team members across various lines of business

• Serves as a knowledgeable resource and point person who can help efficiently facilitate the day-to-day operations of the team

• Performs comprehensive client planning, competitor and financial industry benchmark research

• Assists with a variety of ad hoc assignments, typically with time constraints

Required Qualifications:

• 4 year Bachelors Degree

• 1-3 years of experience working as a Business Support Analyst

• Candidate must be a self-motivated, keen attention to detail, and a high energy level individual.

• Detail oriented with strong analytical, process, project management and organizational skill.

• Ability to execute assigned tasks independently to meet required deadlines

• Ability to collaborate, manage, and expand relationships across the organization.

• Proven analytical, logical reasoning and problem solving skills.

• Strong communication abilities  (written and verbal)

Desired Qualifications:

• Advanced knowledge in Excel, Power BI, Power Query, and Power Apps

• Project management skills

• Reporting

• Business Process Analysis

• Continuous Improvement

• Data Visualization

• Data and Trend Analysis

• Issue Management

Skills:

• Attention to Detail

• Collaboration

• Prioritization

• Reporting

• Business Process Analysis

• Continuous Improvement

• Data Visualization

• Data and Trend Analysis

• Issue Management

• Adaptability

• Business Analytics

• Business Case Review

• Strategy Planning and Development

Shift:

Hours Per Week: