Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Business Applications Analyst II for Property Pricing and Underwriting Modernization, you will provide analysis and business information related to specific business functions, processes, and applications/IT platforms. Works at a developing skill-level to create, implement and maintain application solutions to meet the needs of a business or organization.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Collaborate with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions.
• Provides analysis for planning and implementation of low to medium complexity systems and upgrades and process changes.
• Reviews new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams.
• Performs and coordinates business and application/IT platform support; analyzes discrepancies and system failures.
• Facilitates and performs application/IT platform resolution activities to minimize business impact and avoid future exposure; informs team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact.
• Maintains understanding of business processes, supporting applications/IT platform, and strategic direction.
• Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• Experiences that will support your success.
• 2 years work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations.
• Developing knowledge of Microsoft Office tools.

What sets you apart:

• P&C Insurance experience – Pricing and/or UW experience.

• Strong programming skills (Python, R, VBA).

• Experience implementing within the SDLC (Software Development Life Cycle).

• Experience in iterative development using Agile principles.

• Demonstrated problem-solving skills.

• Ability and desire to learn new technology and programming methods.

• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $63,590.00 - $121,530.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.