Jobs Companies Xcellink Pte Ltd Business Analyst (AL-FNC251007 004/01)

Über diese Business Analyst (AL-FNC251007 004/01) Stelle bei Xcellink Pte Ltd

Xcellink Pte Ltd · Singapore, Singapore, Singapore

The Business Analyst plays a key role in bridging the gap between business objectives and technology solutions. This position is responsible for analysing business processes, identifying improvement opportunities, and facilitating effective communication between stakeholders to ensure successful project delivery and operational excellence.

Key Responsibilities

  • Gather and document business requirements by conducting interviews, workshops, and surveys with stakeholders.
  • Analyse current business processes and workflows, identifying areas for improvement and optimisation.
  • Develop detailed business analysis documents, including functional specifications, process maps, and user stories.
  • Work closely with IT teams and project managers to translate business needs into technical solutions.
  • Facilitate meetings and presentations to communicate findings, recommendations, and project updates to stakeholders.
  • Support the implementation of new systems or processes, ensuring alignment with business objectives.
  • Perform data analysis to provide insights and support decision-making.
  • Monitor project progress, manage risks, and resolve issues to ensure timely delivery.
  • Assist with user acceptance testing (UAT) and post-implementation review.

Requirements

  • Bachelor’s degree in Business Administration, Information Technology, or related field.
  • Proven experience as a Business Analyst or similar role, preferably in a fast-paced environment.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency in business analysis tools and techniques (e.g., Figma, BPMN, process mapping).
  • Experience with project management methodologies (e.g., Agile, Waterfall) is advantageous.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Strong organizational and time management skills.
  • Knowledge of data analysis and reporting tools (e.g., Excel, Power BI) is a plus.
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Über Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, estalished local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Even so, it is not just the services volume, capacity and scale that we care about at Xcellink. Even for a single professional resource or a short term project, as long as it is mission-critical and strategic to our clients’ success, we make it our prerogative to offer our best solutions and services available.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

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