About the role:

We are seeking a talented individual to join our team as a Boutique Visual Merchandiser. This role is far more than just a job; it is an opportunity to become a custodian of the iconic Chanel image, reinforcing the brand through captivating boutique window displays and shaping the way our clients experience our brand. Reporting to the Senior Visual Merchandiser Manager and Head of Boutique, you will play a crucial role in collaborating closely with retail operations, communication, and marketing teams to ensure the high execution and consistency of Chanel's image across all merchandise presentations throughout the boutiques.

Job Mission  

• To act as a guardian of the CHANEL image across the country 

• To ensure the FASHION and IMAGE message of CHANEL are conveyed and maintained through Visual Merchandising and window display. 

• To remain constantly updated with the latest International and regional display guidelines, ensure high execution and consistency of brand’s image in all areas related to merchandise presentation throughout the boutiques.  

What impact you can create at Chanel

You will be instrumental and play an integral role implementing Visual Merchandising policies and ensuring the Visual Merchandising standards are well maintained to the boutique needs and global guidelines.

• Expedite the selling process for Fashion Advisor’s by being readily available to change mannequins, pull and replenish items from selling floor, make substitutions on displays when product is needed for clients, etc.

• Be the point of contact for the store when VM Lead is on other projects, during corporate holidays and on weekends

• Support Operations team with product prep work for floor moves and collection launches, including P Touching display items

• Update digital photo files for VM maintenance purposes as changes are made

• Keep documentation of window items current (SKU, price, size, etc.) for selling team’s reference

• Assist in implementation of events, Sale, seasonal installs, corporate events and other business driving initiatives in the Boutique

• Communicate effectively with boutique selling team and management

• Work independently with minimal supervision

You are energized by

• The history and heritage of The House of CHANEL

• People leadership and development

• Fostering a meaningful client experience centered around inclusion and connection

• Building collaborative partnerships and relationships

• Being comfortable in the middle of complexity and ambiguity

• Multi-tasking within projects in a dynamic, fast paced environment

• Creativity and innovation by testing, learning, and taking new risks

• Appreciation for art, beauty, and luxury

What you will bring

• Minimum 3- 5 years relevant experience in-store visual merchandising

• Merchandising experience within the retail industry, luxury retail is plus but not a must

• Strong knowledge of fashion, style and current visual merchandising trends

• Outgoing and energetic personality with a creative eye

• Detail-oriented, self-motivated, able to work independently and in a team environment

• Ability to enhance the visibility of Chanel fashion collections and contribute to the unique client experience at Chanel Flair with flair and agility

• Strong communication and interpersonal skills and fluency in both spoken/written English

• Ability to lift equipments i.e manneqeuins

• A flexible schedule with the ability to work late nights, weekends, and some holidays depening on the fashion launch

• Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.  

What Chanel can offer you

• Opportunity to work with one of the most well-known luxury global brands with a wealth of heritage

• You will be empowered to take ownership of your impact within the brand

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.