Job Summary

Performs advanced repairs, installations, and preventive maintenance on medical equipment and systems. This role includes conducting equipment evaluations, providing technical consultations, and participating in technology management. The technician will work under minimal supervision, collaborating with customers and team members to optimize equipment performance and minimize downtime. Strong problem-solving skills, technical expertise, and customer service abilities are crucial for this position. Periodic local travel may be required to support health system-wide maintenance activities.

Essential Functions

• Repairs and Maintenance: Perform electronic, electrical, and mechanical repairs/corrective maintenance on medical equipment, including specialized physiological life support and non-life support devices. Ensure timely and quality repairs to maintain equipment readiness for departmental use. Coordinate repairs with vendors and departments as needed.
• Scheduled Maintenance: Conduct scheduled maintenance on various types of medical equipment and systems, including specialized systems. Adhere to maintenance schedules to optimize equipment use and dependability for employees and medical staff, ensuring a safe environment for patients. Ensure required preventive maintenance (PM) is completed in compliance with established job plans and procedures.
• Equipment Evaluation and Consultation: Perform equipment evaluations, contribute to technology assessments, provide technical consultations, and conduct in-servicing of patient-related equipment. Attend meetings, seminars, and in-services. Provide data management to ensure accuracy in the equipment database. Assist in capital asset management with customer departments and perform project work. Provide assistance from pre-purchase evaluation through capital asset disposal.
• Installations and Inspections: Perform installations and incoming inspections. Coordinate installations with vendors when required and validate vendor actions.
• Inventory and Documentation: Order repair parts and manuals, recommend spares to add to inventory, and maintain service documentation. Provide accurate, complete, and timely information to the computerized maintenance database, including precise work order and labor reporting, along with detailed work order remarks describing actions taken.
• Preventive Maintenance Procedures: Write preventive maintenance testing procedures as needed.
• Mission and Values: Model behaviors embodied in our Mission and Values. Take responsibility for constructively confronting and resolving problems. Participate in open communication and teamwork activities. Deliver on commitments in a high-quality and timely fashion. Demonstrate pride in the organization.
• Autonomous Decision Making: Under minimal supervision, work with and for customers, responsible for the installation, replacement, repair, and support of medical and non-medical healthcare-related equipment and their systems. Serve as a resource for technology projects and initiatives.
• Problem Identification and Resolution: Act as the primary point of contact for problem identification and the driver for issue resolution. Begin troubleshooting any medical or non-medical device, with the understanding that oversight by a vendor-trained colleague will usually be available if needed. Develop appropriate related documentation and know when to escalate issues for additional support.
• Recall and Alert Coordination: Coordinate the medical device recall and alert process, from receipt through compliance sign-off.
• Training and Expertise: Participate in medical equipment training provided by vendors and use that knowledge to provide on-the-job training to other technicians. Serve as the subject matter expert on that equipment.
• Testing and Prototyping: Test and evaluate new medical or non-medical equipment and work with others to implement prototypes.
• Administrative Responsibilities: Monitor, process, and document work orders. Maintain knowledge of anatomy and physiology, and medical device repair. Handle administrative components of inventory management, including product ordering, shipping, receiving, and inventory control.
• On-Call Program: Participate in the on-call program.

Qualifications

Required

• Associate's Degree/Technical School or equivalent
• At least 2 years of relevant experience supporting biomedical electronics or related technologies

Preferred

• Expereince working in the healthcare sector

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.