We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What you’ll be doing

Special Qualifications, Education, or Licenses:

• Must meet any city, county, state, or other legal minimum age requirement to sell/serve alcoholic beverages. (T.I.P.S./TABC Card)
• Food Handlers Certificate Required
• TABC certification required

Essential Elements:

• Ability to adhere to Royal Sonesta Houston grooming standards.
• Ability to lift and carry a server tray weighing approximately 10 pounds in the overhead style of service.
• Ability to lift and move approximately 25 pounds.
• Ability to bend, squat, and reach.
• Ability to stand and walk continuously.
• Ability to communicate clearly and effectively with guests and direct them to various facilities and functions within the hotel.
• Ability to perform basic arithmetic, including the use of percentages, and count.
• Ability to read and write.
• Ability to perform cash and credit transactions.
• Ability to effectively utilize point of sale equipment.
• Ability to move freely within the bar/lounge area.
• Not infected by diseases transmitted through the food supply as designated by the Public Health Service.
• Ability to sustain direct contact with the public; must establish a high degree of customer service, (smile, eye contact, positive personal presentation, etc.,) and a high volume of interaction with guests and staff.

Job Tasks:

• Setting tables and station side work.
• Obtain beverage orders from guests, process them on the register, receive beverage orders from the bartender, and deliver beverages to guests.
• Be alert to guest needs by phone and in person to exceed guest expectations.
• Process payments, including cash handling, credit cards, room charges, vouchers, and the city ledger.
• Closing and preparation of the cashier report.
• Closing duties, which include cleaning, sanitizing, and replenishing.
• Maintaining the cleanliness of tables and the surrounding area, as well as the high tea and service bar area.
• To perform other work-related duties as assigned by Management.

Anticipated Pay Range & Additional Job Information

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How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. 

Here’s a snapshot of what we offer: 

• Medical, Dental & Vision Insurance  

• Health Savings Account (HSA) with Company Match  

• 401(k) Retirement Plan with Company Match  

• Paid Vacation & Sick Time  

• Paid Parental Leave  

• Company-Paid Life Insurance  

• Company-Paid Short-Term & Long-Term Disability  

• Hospital Indemnity, Critical Illness & Accident Insurance  

• Educational Assistance  

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)  

• Additional Perks & Employee Discounts 
  
  

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.