You'll independently deliver training and technical assistance focused primarily on helping providers navigate Supplemental Security Income and Social Security Disability Insurance (SSI/SSDI) access for the people they serve. You'll bring both subject-matter expertise and strong facilitation skills to clinical and non-clinical audiences, and you'll help ensure the trainings you build stay grounded in real-world, person-centered practice.

Training Delivery and Facilitation

• Independently deliver training for clinical and non-clinical staff on disability benefits access and other behavioral health programs.
• Develop training curricula and materials using adult learning principles, and contribute ongoing updates and improvements.
• Provide coaching and technical assistance to agencies to help improve the quality and success rate of their applications.
• Collect feedback and outcome data to continuously refine your trainings.

Technical Expertise

• Maintain working knowledge of SSI/SSDI programs, disability determination processes, and recovery-oriented behavioral health practices.
• Apply evidence-informed practices and program evaluation findings to how you design and deliver training.
• Track outcomes and flag opportunities for quality improvement.

Stakeholder Engagement

• Build and maintain relationships with behavioral health providers and community organizations to support training implementation.
• Serve as a day-to-day resource for staff navigating disability benefit processes and best practices.
• Incorporate input from individuals with lived experience to keep trainings relevant and person-centered.

Continuous Improvement and Collaboration

• Contribute to training resources, toolkits, and guides used statewide.
• Collaborate with fellow trainers to share best practices.
• Support the standardization of training practices across your assigned programs.

Minimum Qualifications

• 2–4 years of experience in behavioral health, recovery supports, or related social services.
• Experience delivering training, coaching, or technical assistance using adult learning principles.
• Working knowledge of SSI/SSDI and other disability benefit processes.
• Strong written and verbal communication skills, including the ability to create clear training materials.
• Ability to work independently and manage multiple training engagements at once.
• Willingness to travel as needed to deliver in-person trainings.

Also Valued

• Lived experience navigating disability benefits or behavioral health systems — personally or through a family member — is valued and may substitute for some of the experience above.

In this role, your work has a direct, measurable impact: every training you deliver and every agency you coach helps more people successfully access the disability benefits they're entitled to. You'll join a team of trainers who share best practices and work toward consistent, high-quality training across programs — and you'll help shape that work by incorporating real input from people with lived experience, keeping it grounded and person-centered. If you want a role where your expertise directly translates into stronger outcomes for vulnerable individuals and communities, this is it.

• Candidates must be currently eligible to work in the United States; sponsorship is not available.
• All work must be performed within the continental U.S. for the duration of employment, unless required by contract.
• Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager.
• Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work.
• Travel Requirements: <10%