About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
 
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

UOB Group Retail Banking empowers individuals and families to achieve their financial goals through a comprehensive range of banking, lending, wealth management, and digital financial solutions. By combining personalized advice, innovative services, and customer-centric experiences, the Bank helps customers manage their everyday finances, grow their wealth, and plan confidently for the future.

We help develop trusted relationships and partnerships by focusing on our clients’ long-term interests and helping them to meet their strategic objectives. Our unique combination of local, in-country presence and expertise, astute Asian market insights and regional network connectivity enables us to help unlock Asia’s potential for our clients.

Key Responsibilities

• Support the OET Lead in strengthening the AFC Operations risk and control environment through governance oversight, workforce management, performance reporting, and quality assurance activities.
• Conduct reviews of operational processes and controls, identify improvement opportunities, and recommend enhancements to drive efficiency, productivity, and control effectiveness.
• Lead and support transformation initiatives across AFC Operations, including policy and SOP updates, process optimization, technology implementation, and remediation of control gaps.
• Manage Business Continuity Planning (BCP) activities, including plan maintenance, testing, remediation tracking, and crisis management support to ensure operational resilience.
• Oversee Key Operational Risk Indicators (KORI) and Key Risk & Control Self-Assessments (KRCSA), including assurance reviews, risk identification, control assessments, and mitigation tracking.
• Promote a strong risk and compliance culture through communications, awareness initiatives, training programmes, and sharing of key risk, regulatory, and policy developments.
• Provide coaching and guidance on risk management, governance, and control standards while supporting team capability building and continuous improvement initiatives.
• Support performance management through KPI scorecards, workforce metrics, performance analysis, and talent development initiatives.
• Coordinate Business Risk & Control Management (BRCM), audit engagements, regulatory reviews, and remediation activities to ensure a robust control environment and timely closure of findings.
• Engage and collaborate with stakeholders across AFC Operations, Compliance, Risk, Audit, Technology, and other functions to drive governance, transformation, and strategic initiatives.

Job Requirements

• 8 years and above of direct experience in Financial Crime, Risk Assessment or Quality Assurance in Financial Services, Banking or Regulatory environment
• Demonstrated capability to interpret complex requirements and be a self-starter
• Demonstrated experience of being a part of cross-functional initiatives (Business, Compliance, Technology, Legal)
• Analytical mind with sound business insight, excellent communicator (verbal and written), highly meticulous, and self-motivated

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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