Job Description

Hall Ford Hyundai in Elizabeth City is staying busy, and we are now offering an hourly sales support staff role that can be your first step to a long-term career in automotive retail.

The Ford-Hyundai Product Specialist will be the face of our dealership, providing in-depth knowledge and personalized assistance to our potential buyers. You will be responsible for showcasing the innovative features and technology of our products, ensuring that our customers have a thorough understanding and appreciation of their vehicles.  This will include in-dealership customers as well as presenting vehicles to customers at their homes when they have expressed interest in purchasing from us.

This Position Offers:

• Competitive compensation- paying $17/hour plus incentive bonuses
• Monday through Friday work schedule, plus one Saturday at the end of the month. Hours for this position are 10AM to 7PM
• Training and mentoring to set you on the path to success
• Great opportunities for advancement, both within this role and to other dealership opportunities
• Positive, success driven work environment
• State of the art CRM, Inventory management & Internet resources

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Key Responsibilities:

Customer Engagement: Greet and engage with customers to understand their needs and provide tailored information about Ford and Hyundai vehicles.

Customer In-Home Presentations: You will deliver vehicles to interested customers and conduct product demonstrations and test drives:

• Product Expertise: Demonstrate the latest Ford and Hyundai technologies and features, offering detailed explanations and answering any questions customers may have.
• Vehicle Demonstrations: Conduct test drives and feature demonstrations to highlight the unique selling points and benefits of our vehicles.

Customer Support: Assist customers with any post-purchase inquiries or issues, providing ongoing support to enhance their ownership experience.

Training & Development: Continuously stay updated with Ford and Hyundai product knowledge and technology advancements to provide the most accurate information.

Sales Collaboration: Work closely with the sales team to support the sales process and contribute to achieving dealership sales targets.

Qualifications:

• Passion for Automotive: Genuine interest in the Ford and Hyundai brands and a passion for cars and technology
• Communication Skills: Excellent interpersonal and communication skills with the ability to convey complex information clearly and engagingly.
• Customer Service: Proven experience in a customer-facing role, with a strong focus on providing exceptional service.
• Tech-Savvy: Comfort with using technology and digital tools to demonstrate and explain vehicle features.
• 2 years of Retail/Direct to consumer sales experience
• Valid Driver’s License, with less than 2 moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years
• Must be at least 18 years old. Candidates under 21 only allowed 1 moving violation and no major violations in the last 3 years

Qualifying candidates for this role will be required to complete a Predictive Index assessment for consideration of an interview.

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HLVANC

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