Make a difference. Be happy. Grow your career.

Key Responsibilities

• Design and maintain automation solutions for system monitoring, alerting, and reporting, including agent deployment, synthetic transaction monitoring, and incident remediation.
• Manage source code using GitHub (or similar tools), ensuring best practices in version control, branching, and collaboration.
• Develop automation scripts using Ansible, PowerShell, Terraform, and Python for advanced automation and data analysis tasks.
• Collaborate with cross-functional teams to identify and implement automation opportunities.
• Document automation processes and provide support for IT operations and development teams.
• Troubleshoot and resolve issues related to automation scripts and systems.
• Stay updated on the latest automation technologies and contribute to team innovation.

Skills and experience

• Generally, requires a Bachelor's degree and 5 years of related experience, a Master's degree and 3 years of related experience, or 8 years of related experience and no degree.
• Minimum of 4 years of experience in developing automation solutions for IT operations.
• Strong proficiency in GitHub (or similar tools), Ansible, PowerShell, Terraform, and Jenkins.
• Experience with event management solutions, including ServiceNow ITOM, AIOps, and observability platforms.
• Proficiency in Python scripting.
• Experience with modern observability tools.
• Solid understanding of IT operations, system administration, and observability principles.
• Strong problem-solving, analytical, and communication skills.

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.