Job Description:

Essential Job Functions:

Key Responsibilities

·   Engage with business analysts and process owners to understand business rules, process variations, inputs, outputs, service levels, and exception scenarios.

·   Assess candidate processes for automation feasibility, complexity, risk, expected value, and operational readiness.

·   Design Automation Anywhere solutions using clear modular structures, reusable components, configuration standards, and defined exception paths.

·   Develop attended and unattended bots using Automation Anywhere A360 or the applicable enterprise platform version.

·   Automate interactions with web applications, desktop applications, spreadsheets, files, email, databases, APIs, and approved enterprise systems.

·   Implement validation, logging, audit trails, credential handling, retry logic, notifications, and business and system exception management.

·   Prepare and maintain process design, solution design, configuration, test, deployment, support, and operational documents.

·   Perform unit testing, integration testing, regression testing, and defect resolution; support business users during user acceptance testing.

·   Package and deploy automations through governed development, test, and production environments in coordination with platform and infrastructure teams.

·   Monitor production bots, investigate failures, complete root-cause analysis, and deliver fixes and preventive improvements.

·   Use source control and release-management practices to maintain traceability and quality across automation versions.

·   Contribute reusable assets, coding standards, peer reviews, knowledge sharing, and continuous improvement within the automation practice.

·   Follow client and organizational requirements for security, privacy, compliance, access control, and segregation of duties.

·   Report delivery progress, risks, dependencies, bot health, automation outcomes, and support trends to relevant stakeholders.

Hands-on bot development using Automation Anywhere A360 or Enterprise; Control Room familiarity; attended and unattended automation; scheduling and workload execution.

• Process decomposition, modular workflow design, reusable components, configuration-driven development, exception frameworks, and recovery design.
• Web, desktop, Excel, file, email, PDF, terminal, and legacy application automation, subject to project requirements.
• REST or SOAP services, database connectivity, enterprise application integration, and API-based automation where available.
• Working knowledge of SQL and at least one scripting or programming technology such as Python, JavaScript, PowerShell, VBScript, Java, or .NET.
• Unit, integration, regression, and UAT support; test evidence; peer review; defect management; coding and documentation standards.
• Bot monitoring, incident analysis, troubleshooting, root-cause analysis, deployment support, performance optimization, and production stabilization.
• Credential vaulting, least-privilege access, secure configuration, audit logging, sensitive-data handling, and avoidance of hard-coded secrets.
• Agile or Scrum delivery, SDLC controls, version control, work-item tracking, and release management.
  

Basic Qualifications:

·   Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience.

·   Hands-on experience developing and supporting enterprise automation solutions using Automation Anywhere.

·   Experience with process analysis, technical design, testing, deployment, documentation, and production support.

·   Automation Anywhere certification is preferred when required by the role or client engagement.

·   Experience with intelligent document processing, OCR, Microsoft Power Platform, UiPath, Blue Prism, or cloud services is advantageous where relevant to the engagement.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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