Primary City/State:

Tucson, Arizona

Department Name:

C/P-OB/GYN-Clinic-NC

Work Shift:

Day

Job Category:

Clinical Support

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health.

As an Associate Director, you will be responsible for leading operations across our two OB/GYN clinic locations where you will oversee a team of approximately 50 dedicated healthcare professionals — including MAs, RNs, clerical staff, and surgery schedulers — while partnering closely with exceptional OB/GYN physicians, subspecialists, and senior leaders to deliver outstanding care to women and families in our community. From managing daily clinic flow, staffing, and patient throughput to ensuring regulatory compliance, budget performance, and survey readiness (ADHS and Joint Commission). You will also manage staff development, drive process improvement initiatives, and serve as a key liaison across HR, Finance, IT, and Quality teams to advance cross-functional goals.

Primary Location: BUMG Health Center North (3838 N Campbell Ave, Bldg 2), eventually you will also travel to Houghton Women’s Center (8290 S. HOUGHTON RD. STE 150 TUCSON AZ, 85747) but this will be many months down the road.

Schedule: Monday through Friday, 8am to 5pm are the standard hours (occasional weekend projects and evening accessibility are sometimes needed).

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for the overall leadership of employed physicians’ practices, operations and staff within a specific service line. Leadership responsibilities include oversight of business operations, strategic planning and development, and facilitating a positive image of the practices within the business community. This position serves as a resource for the organization’s employed physician practices to address clinic practice and facility issues.

CORE FUNCTIONS

1. Provides leadership for the organization’s medical group that contributes to the growth of the organization and positioning as a market leader with employees and the community.

2. Partners with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support Banner’s desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure for Banner and BMG in the community.

3. Promotes high quality of service in all areas of responsibility. Supports process improvements that enhance provision of clinical services, outcomes and patient throughput. Together with the medical group leadership team and other organizational leaders, oversees an organizational structure that assures effective and efficient delivery of patient care in all areas of responsibility.

4. Fosters a culture of employee engagement and service excellence. Role models behaviors congruent with the organization’s principles and values. Establishes high performance standards for service outcomes and works with leadership team to meet standards. Matches service delivery with service expectations, managing service improvement opportunities and sets the standard for a culture of recognition and celebration.

5. Ensures that safety is a priority in design and redesign of new practices and services and allocates financial, informational and physical resources for improvement activities.

6. Focuses on partnering with other departments within the organization to improve delivery of patient care through employed physician practices, increase revenue potential and decrease costs.

7. This position serves as a leader for business health services and is responsible for developing the areas of responsibility to fit the organization’s mission, vision and values and ensure operational goals are clearly communicated and measured. This position has administrative responsibility for designated physician practices. Collaboration within an integrated healthcare system, including working with centralized system service departments, health plans, leadership teams is required.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of business and/ or healthcare administration as normally obtained through the completion of a bachelor’s degree in business administration or health services administration. Must possess a strong knowledge and understanding of healthcare management as normally demonstrated through at least five years of healthcare management experience.

Must possess the ability to simultaneously address multiple projects, demands and issues. Requires excellent written and verbal communication skills as well as planning, organizational and conceptual skills.

An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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