Job Overview
Direct Site Management operations for a designated (sub-) region or a defined function within the (sub-) region. Develop plans to ensure the allocation of human, material, system and fiscal resources for assigned area of accountability. Determine strategic goals and objectives for designated (sub-) region and/or function ensuring operational alignment with senior management priorities. Lead (sub)-regional and/or functional strategic initiatives and work with senior management across disciplines to develop implementation plans.

Essential Functions

• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work
• Appraising performance and guiding professional development
• Rewarding and disciplining employees
• Addressing employee relations issues and resolving problems.
• Approve actions on human resources matters.
• Direct the hiring and selection process for a function/ (sub-) region or office and work collaboratively with senior management to set targets for recruitment and retention across roles.
• Contribute to the formulation of effective strategic goals for Site Activation operations across (sub-) regions.
• Take ownership for strategic initiatives within assigned unit of accountability including development of measures for success.
• Provide leadership to ensure service offerings meet or exceed customer expectations. Ensure the improvement of the execution of Site Activation processes. Manage operational delivery to achieve outputs to pre-defined targets. Contribute to the provision of strategic leadership and approval for the resourcing process and outcomes, hiring targets and processes and onboarding and training standards.
• Provide a leadership role in resourcing process through continual evaluation of existing and future resource alternatives, pro-active planning and collaboration with Site Activation leadership and operational peers.
• Evaluate regional/functional workload, quality and budget metrics through regular review and reporting of findings.
• Collaborate with senior management and other functional leadership to improve efficiencies, project outcomes and quality metrics for Site Activation projects. Act as a coach and mentor for managers as they develop in their role. Work collaboratively with client representatives and other functional (site management) leadership to manage project related challenges and to achieve exemplary customer service.
• Pro-actively plan for appropriate Site Activation operations budget consumption and guideline managers in managing variances and in developing corrective fiscal action plans.
• Effectively communicate and describe all Site Activation service offerings to internal and external customers.
• Ensure quality and regulatory appropriateness and acceptance of all service offerings. Lead corporate or departmental quality or process improvement initiatives. Act as a client liaison for Site Activation function.

Qualifications
Bachelor's Degree Healthcare or other scientific discipline preferred Req
10 years of clinical trials experience including 6 years’ experience in a leadership capacity, a broad understanding of general management practices desirable (e.g. The Oz Principle, The 4 Disciplines of Execution). Equivalent combination of education, training and experience.

• Full knowledge of the drug development process
• Full knowledge of applicable regulatory requirements, Standard Operating Procedures (SOPs), and company’s Corporate Standards
• Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Excellent knowledge of budget management and resourcing
• Considerable working knowledge of medical terminology
• Strong knowledge of Microsoft Office and e-mail applications
• Ability to lead and motivate teams
• Ability to independently coordinate and manage new processes

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.