Job Summary

Serve our Integrity Businesses by supporting the onboarding and management of business units to the Integrity Commissions system, IntegrityCONNECT Commissions.

Responsibilities

• Support onboarding projects with the Operations, business units and/ or shared services team.
• Collect and analyze carrier and business unit files.
• Develop in depth understanding of Commission Platform capabilities.
• Document and understand upstream and downstream impacts.
• Create carrier mapping guides.
• Upload carrier commission file to identify contracting errors and exceptions.
• Work with Business Analyst, Lead or Manager to identify business contracting team action plan.

Position Requirements (Knowledge, Skills, and Abilities)

• Will develop expertise in the IntegrityCONNECT system/ data driven processes and manual/people processes to complete the processing of commission statements for payment.
• Will learn the IntegrityCONNECT system/ data driven processes and manual/ people processes to complete the processing of commission statements for payment.
• Will learn to work with business units to understand their current process and map those into the IntegrityCONNECT system and processes.
• Will learn to work with historical paid data and schedules to implement the business unit rules in the system.
• Will learn how to provide BU Contracting team with exceptions to be resolved, and when to escalate contracting data issues that are persistent or increasing to Senior, Lead or Manager.
• Will learn how to accurately validate the commission calculations in their processing and onboarding scenarios.
• Will learn how system reporting is handled and store by the business team.
• Will learn how commissions are calculated and paid.
• Skilled in use of analytical techniques in calculating amounts, researching issues and identifying variances.
• Skilled in using critical thinking skills to determine the best solution for system error messages and incorrect calculations.
• Skilled in applying intermediate excel user skills and generating appropriate/ required outcomes.
• Skilled in creating professional written and verbal communication to business units or payees including presentations and reports.
• Skilled in researching issues, problems or concerns to develop a written recommendation
• Ability to demonstrate Adaptability with changing circumstances and priorities dictates a new focus and priority.
• Ability to demonstrate Logical Reasoning when analyzing information and drawing conclusions.
• Ability to demonstrate Responsibility for the work assigned to deliver a high quality and timely outcome.
• Ability to demonstrate Active Listening while interacting with business and SSC teams, focusing on their communication and not asking repetitive questions.
• Ability to demonstrate Compassion on the onboarding team when conflicting priorities and issues arise.
• Ability to demonstrate Personal Motivation in completing or exceeding BU project timeframes.
• Ability to Lead Collaborative Discussions across multiple functional departments or businesses to achieve a common goal or outcome.

Experience

• Entry level business analytics experience including system processes and capabilities, payment structures and workflows.
• Entry level experience in insurance operations, bookkeeping or accounting transactional processes that may include accounts payable, policy administration, claims, commission calculations or reconciliation experience preferred.
• Entry level Insurance or financial services experience preferred.

Education

• High School Diploma or GED required.
• Bachelor’s degree in finance, business administration, accounting or mathematics preferred.

Licensing and/or Certification

• n/a

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.