Company:

Mercer

Description:

Location: Stockholm, Sweden Business: Marsh — Client Management & Sales Employment type: Full-time

About us Marsh is a global leader in insurance broking and risk advisory, part of Marsh McLennan. In Sweden and the Nordic countries we support large and mid-market clients with tailored risk-transfer solutions, advisory services and claim/placement coordination. We’re looking for an organized, client-focused Associate Client Executive (ACE) to join our Nordic Marine Cargo team and support brokers, clients and internal partners across the client lifecycle.

In the role as an Associate Client Executive, you’ll work closely with the Nordic Marine Cargo brokers/placement specialist and Client Executive (CE) to deliver excellent client service, manage renewals and documentation, and drive smooth execution. This is a hands-on role with wide exposure to broking, placement, client engagement and internal teams (Placement, BCS, Sales and EBSC). You’ll be a key point of contact for clients and an enabler for your client team.

Key responsibilities

• Support the CE and Marine Cargo brokers in day-to-day client management: attend and prepare for client meetings, follow up on actions, and help deliver presentations and reports.
• Coordinate and manage the specialty line Marine Cargo renewals and insurance placement processes for clients within the Risk Management segment
• Maintain and update client records and policy documentation in the client portal and internal systems and tools; ensure all insurance documentation is controlled and delivered to clients.
• Monitor and update risk information, coverage summaries and claims/incident logs, support risk information updates and client communications.
• Work closely with our Nordic and local colleagues in operations and our hub, EBSC, in Warsaw to ensure operational excellence, as well us internal platforms (policy tracking, renewal trackers, customer portals) and follow standardized operating processes.
• Support with invoicing, ensuring premium confirmations and invoices are received, issued and processed in line with procedures.
• Help identify client needs and cross-sell opportunities; support sales activities such as onboarding and preparing contract drafts and proposals.
• Maintain high quality control of data and documentation and contribute to process improvements.

Who you are

• Some experience in insurance broking, client service, account management, or related roles (Marine Cargo experience is an advantage) is preferred but not required – our focus is on your potential 
• Structured, proactive and service-oriented with strong attention to detail.
• Excellent interpersonal skills and ability to build relationships with clients, brokers and internal teams.
• Comfortable handling multiple priorities and tight deadlines.
• confident with Microsoft Office (Excel, PowerPoint) and willingness to learn internal platforms (EBSC, client portals).
• Fluent in English and Swedish, both written and spoken.
• IDD licence is required but possible to obtain in the role

What we offer

• A development role in a global, market-leading firm with strong local expertise.
• Broad exposure to broking, placements and risk advisory across industries.
• A supportive, collaborative and international working culture.
• Competitive salary and benefits, including pension and health/wellbeing programs.
• Flexible/hybrid working — Marsh supports a hybrid model with regular team presence in the office.

How to apply: Please submit your CV and a short cover letter (in English or Swedish) explaining why you’re interested in the role and how your experience fits. Apply through the Marsh careers portal or send your documents as instructed in the job posting.

Marsh is an equal opportunity employer. We welcome applications from candidates of all backgrounds and are committed to providing reasonable accommodations in the recruitment process.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.