Avantor is seeking a Quotes Management Associate. As an entry-level associate, he/she will play a crucial role in supporting our sales team and customers by creating and managing quotations. He/She will assist with various inquiries and ensure that our customers receive accurate and timely quotes.

What we’re looking for

Education: BS/BA Degree in Chemistry or allied science discipline or equivalent experience preferred.

Experience: Customer Service experience preferred.

Preferred Qualifications:

• Detail oriented; strong analytical and problem-solving skills.

• Ability to learn quickly in a fast-paced environment.

• Must work collaboratively with other internal customers.

• Able to quickly respond to common inquiries or complaints from customers.

• Time management skills.

• Tolerance for ambiguity.

• Excellent listening skills.

• Excellent written and verbal communication skills.

• Excellent phone manners; must be professional and have the ability to resolve conflict with composure.

• Strong sense of urgency, initiative, and drive.

• Strong organization and prioritization skills.

• Good to know Microsoft Office, specifically PowerPoint, Word and Excel.

• Excellent computer skills; ability to learn new systems quickly and maneuver the internet and internal intranet sites with ease.

How you will thrive and create an impact 

• Communicates daily with external customers, manufacturing sites, sales representatives, marketing and other key internal customers and suppliers.

• Serves as the primary contact for any service-related inquiry.

• Understands business goals and customer segmentation.

• Keeps all functions informed of customer needs.

• Fields incoming customer phone calls and inquiries.

• Visits customer sites as needed on occasion.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation