Summary:  The Supply Operations Department manages all necessary activities to receive and fulfill customer’s orders in a timely fashion to ensure patients’ needs are met. The Analyst will liaise with internal and external groups to facilitate product disposition of Clinical & Commercial DS/FDS & DP/LDP and ensure product availability. The Supply Operations Analyst coordinates delivery of products from the tolling/local site that meets quality, customer service and cost requirements in line with service agreements and supports day-to-day effective partner relationship management.

Essential Duties and Responsibilities:

• Facilitates the site batch disposition process, participates in functional batch disposition meetings and follows up on any resulting actions with key stakeholders.
• Drives batch impacting events towards closure to facilitate timely disposition of all relevant internal and external batches.
• Implements Regeneron’s toll manufacturing processes while developing and maintaining business relationships to ensure the efficient delivery of product to meet required schedules; this includes demand and order management actives, effective information sharing and record maintenance.
• Works with key internal and external stakeholders (Partners, Finance, Tax, Quality, Warehouse & Logistics, CMO teams, etc.) on maintaining existing tolling relationships.
• Acts as the key point of contact for tolling relationship with external partners ensuring tolling principles are applied as per supply agreements.
• Works closely with a cross-functional team (i.e. Supply Chain team, DP Manufacturing, CMC-PM, Pack & Label, etc.) to receive and track incoming customer orders throughout implementation.
• Manages PO / Order Tickets acknowledgement / acceptance process and ensures this is done within agreed upon timelines.
• Monitors key milestones associated with the execution of the order and effectively identifies potential risks to the timeline.
• Assesses potential issues against specific orders and cross-functionally coordinates mitigation plans to maintain original timeline or reduce delay and impact.
• Ensures effective, accurate and timely communication between internal functional areas of order status, potential constraints and mitigation plans.
• Reports risks and follows proper escalation path as necessary.
• Acts as a focal point for customers and the business regarding order status.
• Facilitates meetings with customers and key stakeholders to review status of current orders pipeline.
• Establishes and manages key business intelligence reports to effectively and accurately communicate orders status from receipt though implementation.
• Enables continuous assessment for cross-site alignment (Rensselaer vs Raheen).
• Understands any mis-alignment, conducts any necessary gap analysis and drives relevant actions to remove gaps.
• Embraces and promotes the Regeneron Way.
• Supports other duties as required by supervisor/department management.

Education and Experience:

• Associate Analyst: Requires bachelor’s degree in Business, Supply Chain Management or Science background or equivalent combination of education and experience.
• Analyst: Requires bachelor’s degree in Business, Supply Chain Management or Science background and 2 years of experience in Supply Chain Management or equivalent combination of education and experience.
• Senior Analyst: Requires bachelor’s degree in Business, Supply Chain Management or Science background and 5 years of experience in Supply Chain Management or equivalent combination of education and experience.
• Pharmaceutical or biotechnology experience a plus.
• Master’s degree a plus.

Knowledge, Skills and Abilities:

• Excellent written and verbal communication skills.
• Strong analytical and organizational skills.
• Able to prioritize and re-prioritize as needed and adapt to change.
• Comfortable working in a fast-paced setting.
• Relationship builder with customers and internal key stakeholders.
• Comfortable in ambiguous environment and ability to translate ambiguity into actionable steps.
• Courage to ask the right questions in a cross-functional setting.
• Proficiency in MS Office, Excel, Oracle, Power Point and Access Database.
• Continuous improvement focus.
• Lean/Continuous Improvement knowledge a plus.
• APICS or other related purchasing certifications a plus. ASCM or ASCM / APICs

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all  qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate.  The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.  Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.  If you have any questions, please speak with your recruiter. 

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)