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Summary:

In this role, you will lead non-labor spend management strategy and value delivery for a portfolio of complex accounts, shaping annual account roadmaps and strengthening executive stakeholder relationships. Partners with client leadership to prioritize initiatives, build governance rhythms (e.g., business reviews/EBRs), and ensure delivery teams execute against the workplan and value commitments (typically $5M–$15M annually, based on portfolio assignment). Coaches peers, promotes cross-team collaboration, and helps remove barriers to consistent “One Vizient” delivery while activating SM-PMM when required. Accountable for delivering measurable financial and operational outcomes, including value realization, client retention, and growth aligned to annual targets.

Responsibilities:

Strategic Account Planning 

• Own and actively maintain the client spend management account plan, ensuring the roadmap, priorities, stakeholder map, success measures, and activation cadence remain current and aligned to evolving client needs and business strategy. 

• Lead development and execution of account plans, project plans, and workplans by facilitating a collaborative process between client stakeholders and Vizient resources, ensuring alignment, accountability, and measurable progress. 

Category Strategy Development 

• Engage client leadership on challenges across non-labor spend categories, demonstrating understanding of healthcare supply chain trends and leading practices. 

• Lead category workplan initiatives through the full lifecycle: opportunity identification → stakeholder alignment → execution → adoption/compliance monitoring → value validation. 

• Navigate client governance to secure decisions (e.g., value analysis, supply chain councils, finance/clinical stakeholder alignment) and drive adoption of standardization/utilization changes. 

• Ensure category strategies reflect operational realities (procurement, inventory/distribution implications, clinical workflow impact). 

• Interpret Vizient insights/intelligence and align findings to client priorities; lead the delivery team in recommending category initiatives and sequencing the workplan. 

Value Delivery & Performance Accountability 

• Own value realization for the spend roadmap by defining targets, tracking progress, and ensuring savings are validated, not assumed. 

• Establish and maintain a benefits tracking approach (savings, compliance, utilization, and operational outcomes) and communicate results through business reviews/EBRs. 

• Partner with contracting/category resources to drive contract performance and utilization improvement aligned to agreed initiatives. 

Executive Influence & Presence 

• Deliver influential value propositions and decision enabling narratives that drive adoption of Vizient tools/services; present benefits and ROI to executive and operational stakeholders.

• Lead executive decision-making discussions that result in agreed priorities, governance commitments, and clear accountability. 

• Tailor executive narratives to connect spend initiatives to enterprise priorities (margin, access, capacity, safety, risk). 

• Build and sustain C-suite relationships; co-leads Executive Business Reviews (EBRs) with Enterprise Principals where applicable. 

Problem-Solving & Critical Thinking 

• Identify issues, analyze options, and drive solutions that mitigate risk, remove barriers, and accelerate provider outcomes; manage escalations within the account. 

• Translate complex spend/utilization/category performance analytics into clear, compelling narratives that influence decisions and drive adoption. 

• Equip internal SMEs and stakeholders with consistent executive-ready insights and materials. 

Client Relationship Management 

• Build and sustain trusted relationships with supply chain and cross-functional provider stakeholders across Spend Management categories (e.g. Rx, Food, Lab, etc.); maintain consistent, value-based engagement (weekly/biweekly as appropriate).

• Conduct quarterly spend management business reviews and/or project reviews to communicate progress, value delivered, and next best opportunities. 

Delivery Leadership & Operational Excellence 

• Lead biweekly internal delivery meetings and ensure delivery integration across SMEs to align on progress, risks, and next steps; facilitate internal accountability for a consistent “One Vizient” delivery experience. 

• Establish and enforce One Vizient delivery standards (meeting cadence, data representation, stakeholder engagement, documentation, internal alignment) to ensure a consistent client experience. 

• Maintain CRM hygiene for assigned territory (contacts, opportunities, bookings, account plan updates, etc.) to support revenue goals. 

Analytics & Storytelling 

• Translate complex spend/utilization/category performance analytics into clear, compelling narratives that influence decisions and drive adoption. 

• Equip internal SMEs and stakeholders with consistent executive-ready insights and materials. 

Renewal & Expansion Execution 

• Identify and shape expansion opportunities within accounts by connecting client priorities to additional Vizient capabilities; partner with enterprise/sales teams to build the value case and scope. 

• Partner with Enterprise Team (where applicable) and Spend Management Performance Partners on renewal execution: modeling, upsells, scope approvals, SOW generation, invoicing support. 

Mentoring 

• Provide mentorship across the delivery team; sets cultural tone; promotes cross-team collaboration and consistent delivery practices. 

Qualifications:

• Bachelor’s degree or equivalent experience required.

• 10 or more years of relevant experience, with at least 2 years of direct, accountable experience making and influencing supply chain decisions within hospitals/health systems (not passive exposure), including governance participation (e.g., value analysis, capital approval, executive supply chain forums), hands-on sourcing, procurement, and standardization execution, and ownership of financially measurable outcomes (validated savings, utilization performance, compliance).

• Must demonstrate ability to translate supply chain data and system insights into actions and executive-level narratives.

• Strategic Account Planning: Owns portfolio account strategy and governance rhythms; anticipates risks/opportunities and adjusts roadmaps accordingly.

• Category Strategy Development: Leads multi-category sequencing and prioritization tied to client objectives and measurable improvement.

• Client Relationship Management: Establishes durable executive relationships; expands stakeholder footprint and increases engagement.

• Executive Influence & Presence: Delivers persuasive executive-level messaging; co-leads EBRs and guides high-stakes decisions.

• Problem-Solving & Critical Thinking: Owns escalations within accounts; resolves complex barriers by coordinating internal experts and client stakeholders.

• Demonstrates readiness for broader regional leadership through executive advisory impact, coaching at scale, and enterprise-level portfolio outcomes.

• Ability to travel regularly and expeditiously throughout the year to meet clients’ needs and timetables.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.