Mandatory Reference Checking Scheme (“MRC”) for Hong Kong

The Mandatory Reference Checking Scheme is a framework to facilitate Authorized Institutions (“AIs”) to bilaterally obtain reference information during their recruitment process for certain positions, such that misconduct information in an individual’s previous employments can be provided to AIs to inform their employment decisions.

For information related to MRC Scheme, “Frequently Asked Questions for In Scope Individuals” is published by HKAB/Industry Guidelines (https://www.hkab.org.hk/en/home) or further information will be available upon request, if it is applicable to the position(s) applied.

Country of Location:

Job Responsibilities:

• Implement sales plan and maintain high quality services and response to inquiries from clients and prospects
• Manage internal record and reporting of sales activities through methods such as call report and pipeline list
• Control, review and liaise with relevant parties independently on account documentations, including services agreements, and other account related documents etc. and monitor client services deliverability
• Ensure account documentation in compliance with internal guidelines and relevant regulatory requirement
• Enable cross-selling between other banking products of CNCBI and keep track of the business engagement with the clients and records of cross-selling activities

• Collaborate with colleagues of Treasury and Markets Group (“TMG”), Wholesale Banking Group (“WBG”), other CNCBI groups, or CITIC Group to develop client relationship and sales activities

• Introduce securities services solutions to relationship managers of TMG, WBG and Personal Banking Group (“PBG”) of the Bank as well as CNCB group and CITIC group entities to establish collaboration and develop client relationship for sales activities and opportunities.

• Introduce securities services solutions through external marketing and promotion programs

• Enhance our client experience delivery and service quality with clients

• Collaborate with Client Service and Operation teams to receive client feedbacks, to resolve client issues, and to improve client experience with our delivery

• Escalate critical client issues and feedback to the management in a timely manner and follow through.
• Keep abreast of the development of industry and market and share useful information with concerned parties

Requirements:

• Degree holder in Business, Economics or Finance or related disciplines

• Minimum 7 years of relevant experience in custodian, corporate trust, DCM or related area

• Possess the required qualifications and license under SFC for dealing in securities

• Sound securities services and operational knowledge

• Good knowledge in securities market, custody and trustee

• Good analytical, interpersonal and communications skills

• Good command of written and spoken English and Chinese (including Putonghua)