November 14, 2026

D

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

2026-11-05

Assistant Registration and Identity Management Officer

Organizational Setting and Work Relationships
The Assistant Registration and Identity Management Officer assists in the management and oversight of UNHCR's registration procedures as well as related activities in the Operation. The Assistant Registration and Identity Management Officer is normally supervised by the Registration Officer. The Assistant Registration and Identity Management Officer assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.
The Assistant Registration and Identity Management Officer provides day-to-day support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management.
The Assistant Registration and Identity Management Officer collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Assist in the implementation of appropriate registration strategies and methodologies for populations of concern in compliance with the protection strategy of the operation and ensuring that registration standards are met.
- Assist in the drafting and implementation of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud.
- Assist in the implementation of appropriate procedures and systems for the assurance of quality registration data through continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents.
- Assist in conducting regular data quality checks to monitor the accuracy of data collected.
- Assist in the development of mass information campaigns to ensure that persons of concern have accurate information on registration procedures.
- Liaise with Government authorities and partners as necessary for delivery of assistance and other registration-related activities.
- In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and registration data reports on persons of concern.
- Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance.
- Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation.
- In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective.
- Draft and submit reports and statistics related to registration.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Social Sciences, International Relations, Law
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Excellent computer skills particularly in data management.

Desirable
Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations.
Strong understanding of the principles of and concepts of international protection and UNHCR.
Training in registration, operational data management or information management desirable.

Functional Skills
IT-Computer Literacy
DM-Data Management
IT-IT Refugee Systems & Applications
PR-International protection concepts and principles
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Essential:

- Good understanding of the principles and concepts of international protection and UNHCR protection work. Knowledge of UNHCR’s registration and identity management guidance and related policy documents as well as of the Policy and Guidance on the Protection of Personal Data of Persons of Concern and other relevant policies.

- Proven technical expertise in leading Registration, Data quality and Verification exercises, including digital identity and biometric management, with recognised experience using UNHCR’s PRIMES applications. Proven experience in providing training and coaching in activities related to registration and use of PRIMES. The position is required to have proven knowledge on IM scripts, quality data entry requirements, capacity to identify and address systemic or individual gaps and experience in drafting and monitor the implementation of SoPs.

- Experience in coordinating data-entry, information-sharing and referral mechanisms to support case management and protection interventions, including resettlement and cash assistance, while ensuring compliance with registration procedures, data protection requirements, data quality standards and confidentiality.

- The position requires flexibility, good understanding of UNHCR priorities, capacity to prioritize, creativity and innovative thinking to permanently adjust the work to the operational realities. Good coordination and cooperation with UNHCR units and field structures is important, as well as managing teams and leading projects relevant for the specific work related to registration, data management and communication with communities. Good analytical skills and capacity to use data including through AI tools is a must.

Desirable:

Demonstrated experience in leading Communication with Communities activities and developing and implementing data-collection tools, including questionnaires, feedback mechanisms and monitoring tools, with strong capacity to analyse and interpret data and translate findings into evidence-based recommendations for registration and identity-management operations

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

The Islamic Republic of Iran has generously hosted forcibly displaced persons for over 40 years. Despite numerous challenges, and in the absence of equitable international responsibility sharing proportionate with the number of people being hosted, the country has generally upheld refugee-inclusive policies, ensuring access to essential public services, in particular including healthcare and education, mainly for Amayesh card holders who are treated by the government of Iran as prima facie refugees. In mid 2026, some 1.57 million people are recorded by UNHCR as refugees, including others in need of international protection, making Iran one of the largest refugee-hosting country in the world. The figure has dropped from 3.8 M at the end of 2024 as a result of a return and regularization exercise initiated by the government  in 2025.

 

The impact of the conflicts affecting Iran in 2025 and 2026, compounded by mounting economic challenges, has further strained the Government of Iran’s capacity to sustain support for refugees. This has reinforced the Government’s calls for greater international solidarity and responsibility-sharing, particularly as the protection and socioeconomic situation of refugees in Iran continues to deteriorate.

 

In the absence of short to medium-term opportunities for durable solutions, the majority of Afghans in Iran will remain reliant on external assistance. Against this backdrop and in a domestic and wider context which is increasingly constrained and polarized, the most strategic ‘investment’ is through international responsibility-sharing with a focus on promoting social cohesion and resilience, using humanitarian-development nexus approaches. Initiatives to bolster the resilience of Afghans are particularly critical, promoting participatory and community-based empowerment approaches, which equip them with the tools to overcome challenging circumstances themselves.

 

The Refugee Response Plan (RRP) for the Afghanistan situation was first developed in 2021, initially as a 6-month Refugee Preparedness and Emergency Response Plan, to support a coordinated response to Afghan refugees seeking international protection in neighbouring countries (Iran, Pakistan, Tajikistan, and Uzbekistan. In 2026, the refugee response in Iran is implemented within the framework of the Country Refugee Response Plan (CRRP). In collaboration with CRRP partners, UNHCR prioritizes humanitarian-development nexus approaches to address the needs of Afghan refugees and other displaced Afghans, particularly those in protracted displacement situations, while promoting resilience and sustainable solutions.

 

UNHCR supports the Government of Iran in sustaining its inclusive policies by strengthening national health and education systems and improving access to essential services in refugee-hosting areas. Alongside providing protection and humanitarian assistance to refugees, UNHCR contributes to enhancing national service delivery, benefiting both refugees and host communities in urban areas and across the country’s 20 refugee settlements

The Assistant Registration and Identity Management Officer (ARIMO) will support the management, coordination, and oversight of registration and identity management activities in the operation, under the supervision of a Senior Protection Officer. The position will contribute to the implementation of the registration strategy, ensuring that registration processes effectively support protection objectives, operational planning, and the pursuit of durable solutions.

The ARIMO will support the coordination and day-to-day management of registration activities in the UNHCR Country Office in Tehran and will work closely with the Protection, Information Management, and Programme teams. The position will support the effective use and management of registration data, including the implementation and monitoring of continuous and new registration processes. The ARIMO will contribute to the management of registration and identity management processes for persons in need of international protection through the effective use of UNHCR corporate tools and systems, including proGres v4, RAPP, and the Biometric Information Management System (BIMS). The position will also monitor compliance with established Standard Operating Procedures (SOPs) and support the quality, accuracy, and integrity of registration data, taking timely remedial action as needed, capacitating the registration staff and keeping the Heads of Sub Offices up-to-date with the progress of their teams against the yearly agreed targets.

In the context of the Iran operation, the ARIMO will also be responsible for supporting the management and coordination of Communication with Communities (CwC) activities and channels. This will include oversight and coordination of the helpline, protection online forms, dedicated email inbox, reception gate counselling, and digital gateway platforms. The ARIMO will contribute to ensuring that these communication channels are effectively managed, accessible, responsive, and aligned with protection priorities and operational needs. The position will also support the systematic collection, analysis, and referral of information and feedback received through these channels to relevant units and ensure appropriate follow-up.

 

Additional Qualifications

Skills

DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, PR-International protection concepts and principles

Bachelor of Arts: Information Technology, Bachelor of Arts: International Relations, Bachelor of Arts: Law, Bachelor of Arts: Social Science

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Policy research & development, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Shortlisted candidates may be required to sit for a test and/or Interview.

No late application will be accepted.

This position doesn't require a functional clearance