​​​​The Assistant Manager of Housekeeping is responsible for overseeing all housekeeping operations related to events at Honda Center, Concert Hall, Golden Bear, The Grove, and other OCVIBE venues. This role provides leadership and management to a team of 25+ housekeeping staff, ensuring cleanliness, efficiency, and high-quality service for all events. The Assistant Manager of Housekeeping works closely with event operations teams, vendors, and contractors to maintain a safe, sanitary, and welcoming environment for guests, performers, and employees.​​​ 

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Responsibilities 

• ​​Lead, train, and supervise a team of 25+ housekeeping staff, ensuring all event-related cleaning and maintenance tasks are completed to a high standard 

• ​Support daily housekeeping operations across all venues, reinforcing compliance with cleanliness and sanitation protocols 

• ​Develop and implement cleaning schedules, staffing plans, and checklists based on event needs and venue occupancy 

• ​Work closely with Event Operations and Facilities teams to ensure timely setup, breakdown, and post-event cleaning of all venues 

• ​Support vendor coordination related to cleaning services, supplies, and waste disposal, including day-to-day communication and service follow-up 

• ​Conduct regular inspections of venues to identify maintenance needs, safety hazards, or areas requiring additional attention

• ​Train staff in proper cleaning techniques, safety procedures, and equipment usage 

• ​Ensure compliance with health, safety, and environmental regulations, including OSHA and venue-specific guidelines 

• ​Assist with housekeeping inventory management, including tracking usage and coordinating supply/equipment needs to maintain appropriate stock levels

• ​Collaborate with leadership to establish and enforce housekeeping policies, ensuring consistency across all venues​ 

Qualifications 

• ​​​High school diploma or equivalent required 

• ​Associate’s or Bachelor’s degree in Hospitality, Facilities Management, or a related field preferred  

• ​3+ years of housekeeping or facilities management experience in sports, entertainment, or large-scale venue settings  

• ​1+ years of experience in a lead or managerial role overseeing housekeeping staff preferred 

• ​Understanding of housekeeping best practices, cleaning protocols, and safety standards  

• ​Familiarity with event logistics, venue operations, and large-scale event cleaning requirements  

• ​Knowledge of OSHA regulations, sanitation procedures, and proper handling of cleaning chemicals 

• ​Strong leadership and team management skills, with experience supervising a large staff 

• ​Excellent organizational and time management abilities to oversee multiple venues and events 

• ​Effective communication skills, both written and verbal, to coordinate with staff, vendors, and leadership 

• ​Strong attention to detail, ensuring high cleanliness standards across all venues  

• ​Able to lift and move equipment or supplies as needed to support housekeeping operations

• ​Able to adapt to a fast-paced, dynamic event schedule and adjust staffing or cleaning plans accordingly ​​ 

Knowledge, Skills and Experience 

Education - ​High School Diploma or Equivalent​