Main Activities

• Manage allocated customer projects, ensuring that dates, resources, and requirements are clearly identified

• Work closely with Senior Project Coordinators to ensure Internal work planner is kept up to date and accurate

• Attend Site Surveys & Project Meetings when required – providing support to IM.

• Accurately manage and provide cost control measures throughout all projects with crews and suppliers.

• Deal with installation issues on these projects as they arise, escalate to the Installation Manager when required, keeping full traceability on all issues.

• Review all allocated deliveries and installations prior to scheduling to ensure all equipment, staff and third-party suppliers are in-place and complete, liaising with all account coordinators where required.

• Liaise and have a good working relationship with the Installation Management team for the other region to ensure all work is covered efficiently as possible.

• Coverage support with regional AIM & IM’s.

Provide Support and Team briefings with Team Leaders running Installation.

• Audit and spot check installations and report back performance and any issues encountered, raise non-conformances, and suggest and implement corrective actions

• Identify opportunities for additional or adhoc services Rhenus High Tech can provide

Staff

• Support with Cross training and upskilling of Installation staff and ensure the correct levels of experience are allocated to projects.

• Support with timesheet authorisation and management of overtime.

• Encourage, support & Train Rhenus Team Leaders to undertake Site Surveys and create RAMS

Play an active role in the recruitment and development of new staff – championing the Rhenus values Quality

• Review customer processes and suggest improvements and change.

• Review internal install processes and provide technical support to other areas of the business

• Provide cover for holiday and sickness for Installations Managers • Maintain Health and Safety records and liaise with our consultants to ensure that we work within all the relevant legislation Key Skills and Experience

• Good people management skills, interviewing, disciplinary, motivation etc

• Good general level of education

• Good team member who can work on own initiative to support the overall business and management

• A Flexible, Can-do attitude and willingness to learn

• Experience of mechanical or electrical Installation

• Fluent in Microsoft applications

• Experience in dealing directly with customer contacts and good communication skills

• Be comfortable with a fluid schedule