About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston! 

Basic Purpose:

Manage the day-to-day operations of the Restaurant, In Room Dining, Banquets or Stewarding. Ensure guests are provided with an exemplary level of service in keeping with the Four Seasons standards.  Responsible for scheduling, purchasing, inventories and any additional assignments related to the Food and Beverage division.

Essential function of the job:

• Oversee guest amenities to ensure guests are provided with a level of service in keeping with Four Seasons standards.

• Schedule staff and complete payroll records in accordance with budgeted guidelines.  

• Utilize the hotels computer system by ringing up sales, printing checks, closing checks and complete end of day revenue reports.  

• Interview and select job applicants as well as supervise, discipline and give performance evaluations for employees.

• Select, train, evaluate, lead, motivate, coach and discipline employees and to ensure that established cultural and core standards are met.

• Be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new customers.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Knowledge and Skills:

• 1-2 years of Food and Beverage experience in a luxury resort. Experience in In-Room Dining or Restaurants is preferred.

• Thorough knowledge of service, cost control in F&B, labor controls, menu writing.     

• Excellent reading, writing and oral proficiency in the English language.     

• Excellent computer skills.   

• Ability to have flexible schedule according to operational needs.  

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees enjoy:

• Salary Range: $ 76,500 - $82,239

• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance

• MATCHED 401(k) Retirement Plan after 1 year

• Employee Travel program after 6 months around the world

• COMPLIMENTARY daily Employee Meals

• DISCOUNTED Parking and Public Transportation

• COMPLIMENTARY Laundry

• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

We look forward to receiving your application! 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.