Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Assistant Director of Program Operations, Graduate & Executive Degree Programs| McDonough School of Business - Georgetown University

This position is responsible for the planning, implementation, and administrative support of the Graduate & Executive Degree Programs portfolio of programs. This position ensures the effective coordination of program activities, supports faculty, students, and stakeholders, and helps maintain the program's compliance with university policies and accreditation requirements. The Assistant Director of Program Operations plays a key role in building systems and programs, creating and maintaining vendor relations, and managing operations.

Additional duties include, but are not limited to:

• Program Administration & Coordination
• Operations
• Event Planning
• Contracting
• Vendor management

Work Interactions

The Assistant Director reports directly to the Associate Dean and works closely with Student Services in Graduate Education Degree Programs, Career Services, Admissions, external and internal vendors, the Dean’s Office, MSBTC. This position interacts regularly with Finance, the Registrar’s Office, and faculty, and capitol campus administrators.

This role directly contributes to the University’s mission by planning and executing the operations necessary to run the school’s multiple graduate program offerings serving 500+ students annually.

Requirements and Qualifications

• Bachelor’s degree or greater education level is required.
• ​2 to 3 years of experience​ in a professional setting managing large volumes of data, meeting critical deadlines, completing projects and collaborating effectively within teams.
• Must have a strong and effective communication engine capable of handling a large volume of multiple communication tasks simultaneously while delivering accurate, informational, directive, and clear information, both verbally and in writing, to wide range of stakeholders including university colleagues, faculty, executives, vendors, and early- and mid-career professionals.
• Must have a demonstrated, expert use of the Microsoft suite and Google suite of products, with a special focus on MS-WORD, MS-EXCEL, GMAIL, and Google Drive.
• Must be able to understand, work from, and manage simple and sometimes complex financial plans, such as program budgets.
• Must be able to monitor, manage, and designs large databases, such as student rosters and co-curricular calendars.
• Must be capable of functioning independently and with complete discretion since much of the information related to students, both applicants and degree candidates, is highly confidential and protected by law. Little to no supervision is expected on the vast majority of tasks.
• Ability to work collaboratively on a small team.
• Must be ready and able to travel up to 5% of the year to domestic and international locations to support global programs—if necessary.

Work Mode Designation

This position has been designated as HYBRID. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.