Job Overview:

Serve as a member of the project team with primary responsibility for all documentation requirements in support of Global EDC Solutions tasks to include receiving and logging-in and scanning contractual and user administration documentation.Assist project teams with user management tasks, i.e., user access across platforms, supporting team on access related topics, update daily tracker. Provide necessary reports at required intervals and follow-up.

Summary of Responsibilities:

• Ensures consistency and accuracy of understanding the User Admin Plans (UAPs).
• Updating necessary trackers.
• Participates in staff meetings as appropriate.
• Continuously learn and improve communication and technical skills.
• Maintains job aids and completes applicable user ad min checklists.
• Assist with the preparation of controlled documents prior to processing or imaging as requested.
• Execute validation test scripts as requested.
• Interact with project team members in related discipline e.g. Clinical Data Management, Clinical Operations and Data Management.
• Performs other duties as assigned by Manager or Supervisor or Senior staff.
• Display a positive attitude at all times, promoting and contributing to good team spirit in a professional environment.
• Attention to detail is essential and all tasks must be carried out to the highest standard.
• Carry out all activities according to Company Standard Operation Procedures (SOPs) and project specific conventions within the framework of Quality Management and Good Clinical Practice (GCP)/ICH guidelines.
• Follow proper email and communication etiquette as required for the task
• Maintain accurate records of all work performed.
• Perform other duties as assigned by management.
• And all other duties as needed or assigned.

Qualifications (Minimum Required):

• 0 - 1 years of relevant work experience to include user management support and execution.
• A neat, methodical and thorough approach to the work with an emphasis on attention to detail. Ill Good concentration skills are required to meet the consistently high standards expected.

Experience (Minimum Required):

• Self-motivation with the ability to work under pressure to meet demanding deadlines.
• Effective communication skills and the ability to work as part of a team.
• Good analytical skills.
• Good problem-solving skills and a proactive approach.
• Flexibility - being able to move from one computer system to another with ease and adapt to new technology and a constantly changing work environment.

Preferred Qualifications Include:

• University/ college degree (life sciences, health sciences, information technology or related subjects) or a certification in allied health professions from an appropriate accredited institution.
• Fluent in English, both written and verbal.

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