The Software Development Engineer will support and enhance Healthcare technology solutions with a primary focus on Microsoft Dynamics 365, Power Platform, and related custom applications. The role is responsible for maintaining client-facing solutions, implementing enhancements, troubleshooting production issues, supporting releases, and collaborating with cross-functional teams to ensure ongoing operational excellence. The position plays a critical role in supporting multiple client programs and ensuring continuity of service delivery. This position aligns with the Software Development Engineer Grade 130 profile.

Key Responsibilities

* Support and enhance Microsoft Dynamics 365 CRM and Power Platform solutions.

* Develop and maintain custom integrations, plugins, workflows, and automation components.

* Investigate and resolve production support issues

* Participate in application releases, testing, and deployment activities.

* Collaborate with business stakeholders, product owners, QA, and development teams.

* Support multiple Patient Support Services client implementations.

* Contribute to continuous improvement initiatives and technical documentation.

* Ensure platform stability, performance, and compliance with development standards.

Skills / Experience

* Microsoft Dynamics 365 Customer Service

* Microsoft Power Platform (Power Automate, Dataverse)

* C# .NET Development

* Azure Functions and Azure Services

* REST APIs and Integrations

* SQL Server

* Azure DevOps / Git

* Production Support and Incident Management

* Agile Development Methodologies

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.