JOB SUMMARY:

The Appliance Mechanic installs, services and repairs washers, dryers, refrigerators, ranges, dishwashers and other electrical  household or commercial appliances, using hand tools, test equipment and following wiring diagrams and manufacturer’s specifications.  The individual needs to be well versed in customer service.

The Commercial Appliance Mechanic provides maintenance and repairs on restaurant grade commercial appliances including, but not limited to deep fat fryers, ovens, ranges, mixers, warming ovens, ice machines, electric slicers, convection ovens, steam kettles, freezers and chillers, using hand tools, test equipment and following wiring diagrams and manufacturer’s specifications.  The individual needs to be well versed in customer service.

ESSENTIAL FUNCTIONS:

• Diagnose and repair appliance.
• Refurbish and clean appliances on the job and in the shop.
• Fill out the necessary forms required by the office staff.
• Able to operate a forklift.
• Work involves frequent lifting of materials and products up to 75 lbs.
• Work requires candidate to be able to stand for extended periods of time.
• Communicate professionally and effectively with staff, and customers.
• Participate in required skills and knowledge training.
• Work in a constant state of alertness and in a safe manner.
• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Excellent communication skills, both oral and written, in order to deal effectively with a variety of interpersonal relationships and situations.  Specifically, the ability effectively to communicate with employees, customers, and clients.
• Ability to use discretion when handling customer accounts and concerns.

• Self-motivated, with the ability to work independently, multi-task, and prioritize.
• Exceptional time management and organization skills.
• Ability to work with concentration, accuracy, and attention to detail.

• Ability to write correspondence. 
• Ability to follow instructions.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. 

• Ability to do business ethically with customers, vendors, and co-workers. 
  • Ability to exercise resourcefulness in assisting customers.
  • Ability to adapt to changes in the work environment; manage competing demands, change approaches or methods to best fit the situation, renegotiate deadlines, and have the capability to deal with frequent changes, delays, or unexpected priorities.
  • Ability to generate suggestions for improving work flow; present ideas, and information, as well as have the ability to ask for help when needed.

• Ability to read and interpret documents such as manufacturer’s manuals, employee handbooks, safety rules, Company’s Standard Operating Procedures (SOPs). 

• Ability to be customer focused. 

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS:

• High School Diploma or equivalent
• Technical degree or 2 years of experience in the appliance repair field.
• Ability to read and interpret maintenance instructions and procedure manuals.
• Ability to write routine reports and fill out forms understandably and accurately.
• Valid state Driver’s License during term of employment.
• Must be able to pass a pre-employment drug screening test.
• Must be able to obtain a base pass for the military bases.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.