You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• Support timely closure of action plans related to BCM governance, documentation quality, testing compliance, and training oversight
• Improve overall control effectiveness and management control awareness within BCM processes with ARO.

Preferred skills

• Strong knowledge of Business Continuity Management and operational-resilience principles.

• Detailed understanding of Business Impact Analyses, Business Continuity Plans, Crisis Management Plans, and business continuity risk assessments.

• Knowledge of BCM governance, testing, exercising, crisis-management, recovery-strategy, and control-effectiveness practices.

• Understanding of risk management, internal controls, remediation management, quality assurance, and audit-evidence requirements.

• Ability to interpret and apply internal BCM policies, operating guidelines, regulatory expectations, and audit observations.

• Strong project-management, coordination, documentation-review, analytical, and stakeholder-management skills.

• Ability to prepare executive-ready reports, dashboards, training materials, guidance, and formal remediation documentation.

• Ability to work effectively with First Line and Second Line functions in a financial-services or regulated environment.

Qualifications

• Bachelor’s degree in Business Administration, Risk Management, Finance, Information Technology, Operations Management, or a related discipline.

• A minimum of five to seven years of relevant experience in Business Continuity Management, operational resilience, risk management, internal controls, audit remediation, or a related field.

• Demonstrated experience supporting or leading remediation programs and coordinating deliverables across multiple stakeholders.

• Experience in financial services or another regulated environment is preferred.

• Experience reviewing BCM documentation, supporting testing or crisis-management exercises, and preparing management reporting.

Responsibilities

• BCM Program Coordination & Stakeholder Support
  • Act as a central point of coordination across Asia Regional Office teams for Business Continuity Management & Crisis Management policy and regulatory requirements
  • Support implementation and embedding of a comprehensive BCM program across Asia Regional Office
•  BCM Documentation Review & Remediation
  • Lead remediation of BCM related documentation gaps for ARO
  • Perform quality assurance reviews to ensure completeness, consistency, and alignment with Business Continuity Management & Crisis Management policy and regulatory requirements
•  BCM Testing & Compliance
  • Ensure BCM testing is conducted in line with policy and regulatory requirements
•  Training & Awareness
  • Design and implement a structured BCM training framework including guidance materials
  • Develop mechanisms to report non-adherence on training requirements
•  Monitoring & Reporting of Remediation Progress
  • Track remediation progress against defined action plans and deadlines
  • Develop dashboards and reporting for senior management
  • Support preparation of closure evidence and documentation

At Sun Life, we’re driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives. Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

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