Job Description:

The successful candidate will work within an exciting, fast-paced and growing Operations & Corporate Shared Services environment. Fidelity is a privately owned company, committed to innovation and to providing the best customer experience in financial services.

The Expertise We’re Looking For

• 4+ years brokerage experience
• College degree preferred
• Prior experience with the alternative investment product is preferred
• Prior reconciliation experience is preferred

The Skills You Bring

• Operational knowledge of alternative investment products and reconciliation process is desirable.
• Excellent interpersonal and communications skills.
• Strong time management skills, with exposure to associate coaching and development desirable
• Detail oriented, ability to work effectively with minimal supervision.
• Ability to work effectively within a team environment to successfully manage daily work volumes and quality standards.
• Capability to help maintain a positive work environment.
• Strong analytical and decision-making skills.
• Ability to prioritize and work effectively in a fast-paced environment with multiple deadlines and processes.
• Exceptional quality and productivity in current role.
• Strong verbal and written interaction skills including ability to explain and handle complex processes.
• Effective time management skills and ability to prioritize and multi-task.

The Purpose of Your Role

This position will be responsible for the day-to-day activities ensuring all trade confirmation and reconciliation processes, reporting and inquiry responses are completed timely and accurately, working with internal business partners across the Trades, Recon and Dividends functions relating to Hedge Funds, non-publicly traded REITS, Funds of Funds, Private Investment Funds and other asset classes.

These activities are performed daily and require adherence to policies, procedures, and regulatory guidelines. The successful candidate will also be responsible for handling escalation requests and for resolving complex reconciliation issues in a timely manner. 

Having exposure to associate coaching and development is desirable. The associate will act as the owner of the relationship between the Product Sponsor and Fidelity.

The Value You Deliver

• Processing and providing oversight of Trades, Recon and Divs functions.
• Communicate issues and take initiative to proactively resolve and prevent problems.
• Deliver effective written and verbal communication to appropriate business partners.
• Analyze and review decision-related transactions and ensure compliance.
• Ability to work effectively within a team environment to successfully manage daily work volumes and quality standards.
• Interact with various fund companies and their transfer agents.
• Participate as a Subject Matter Expert on projects and/or escalations.
• Identify and lead process improvement opportunities through to fruition.
• Maintaining operational and written supervisory procedures in accordance with divisional standards.
• Must have the ability to develop solid action plans to resolve daily operational issues/problems.

How Your Work Impacts the Organization

Operations and Services Group (OSG) is a division of Fidelity Institutional and provides superior customer service to Fidelity businesses through innovation, dedication and commitment to excellence. In operating locations across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients.

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