Description -

Job Summary

• This role is responsible for partnering with GSB AMS Service business leaders to provide financial and operational insights, drive business performance, support forecasting and planning activities, and enable data-driven decision making. The role performs complex financial and operational analysis, identifies business opportunities and risks, supports process improvements, and contributes to automation and AI-driven initiatives across the Service organization. The ideal candidate combines strong analytical and financial acumen with a passion for business transformation, process automation, digital innovation, and emerging AI technologies.

Responsibilities

• Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives.

• Acts as an expert providing direction and guidance to process improvements and establishing policies.

• Collaborates with business leaders to guide and influence strategic decision-making within a broad scope.

• Performs complex and occasionally highly complex financial and operational analysis for the Service business, utilizing strong business understanding to achieve objectives effectively.

• Supports forecasting, budgeting, monthly close activities, variance analysis, and management reporting.

• Develops and maintains financial models, dashboards, KPIs, and reporting tools to improve business visibility and performance tracking.

• Partners with Finance, Service Operations, Customer Success, Sales, Supply Chain, and other cross-functional teams to support business objectives and drive performance improvements.

• Supports Service Revenue Recognition processes by analyzing service transactions, contract structures, invoicing activities, accruals, and revenue-related business events in compliance with company policies.

• Collaborates with Credit & Collections teams to understand customer payment behavior, dispute management processes, invoicing workflows, and payment terms, helping identify opportunities to improve cash flow and operational efficiency.

• Performs data extraction, transformation, reconciliation, and validation activities across multiple systems and databases to ensure data integrity, accuracy, and consistency.

• Leads and drives automation initiatives that simplify reporting, improve process efficiency, reduce manual effort, and increase analytical capabilities.

• Leverages advanced analytics, AI-enabled tools, and automation capabilities to transform large datasets into actionable business insights, improve decision-making, streamline processes, and develop scalable solutions that enhance business productivity and financial outcomes.

• Identifies opportunities for process improvement and policy development, actively engaging in their design and implementation.

• Represents the business unit during cross-regional or cross-functional planning processes.

• Applies advanced subject matter knowledge, leads and contributes to complex projects, and exercises independent judgment in resolving business issues.

• Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees.

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Economics, Finance, Engineering, Data Analytics, or any other related discipline, or commensurate work experience or demonstrated competence.

• Typically has 7-10 years of work experience, preferably in financial management, financial planning and analysis, accounting, service finance, business operations, or a related field.

Preferred Certifications

• Certified Public Accountant (CPA)

• Certified Financial Analyst (CFA)

• Microsoft Power BI Certification

• Data Analytics, Automation, or AI-related Certifications

Knowledge & Skills

• Accounting

• Artificial Intelligence (AI)

• Automation

• Business Analytics

• Corporate Finance

• Credit & Collections

• Data Analysis

• Data Extraction & Transformation

• Data Visualization

• Economics

• Finance

• Financial Analysis

• Financial Modeling

• Financial Planning

• Financial Services

• Financial Statements

• Forecasting

• Generative AI Tools

• Generally Accepted Accounting Principles

• Invoicing Processes

• Internal Controls

• Key Performance Indicators (KPIs)

• Power BI

• Process Automation

• Process Improvement

• Profit And Loss (P&L) Management

• Python

• Revenue Recognition

• SAP Applications

• SQL

• Service Business Management

• Variance Analysis

• Working Capital Management

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

• Curiosity & Innovation

• Problem Solving

• Business Partnership

• Continuous Improvement Mindset

Impact & Scope

• Impacts GSB AMS Service business performance through financial analysis, operational insights, forecasting support, process improvements, automation initiatives, and AI-enabled solutions.

• Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of financial and operational data requires an in-depth evaluation of multiple factors, business judgment, and cross-functional collaboration.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"