As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

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ESSENTIAL FUNCTIONS

• Applies clinical knowledge while assisting provider during exam. Anticipates provider needs and adapts to the complexity of the patient.
• Attaches patient to diagnostic and medical equipment, including but not limited to, dynamapp, pulse oximeter, EKG, cardiac monitor and pneumatic tourniquet.
• Provides information, comfort and care to patient during the exam by explaining next steps, systems and status. Ensures supplies and equipment are readily available for smooth operations and patient safety. Gives patient provider's pre-printed instructions for discharge.
• Anticipates and ensures the correct number and type of supplies are available in each exam room at all times. Ensures equipment/supplies are available for provider based on individual provider preference.
• Responsible for efficient room utilization and ensures patient wait time is minimized.
• Escorts patients from the waiting area to exam areas. Obtains vital signs. Performs diagnostic testing and specimen collection per provider order. Accurately labels, logs and processes specimens according to protocol and follows all laboratory policies at all times.
• Enters patient data, condition and care given into electronic medical record system. Performs administrative duties as assigned, which may include scheduling and registration.
• Maintains adequacy of clinical equipment and medical supply levels needed for patient care and patient safety, which may require reordering, stocking, and cleaning. Conducts inventory of supplies, rotates inventory, monitors expiration dates, requisitions needed supplies from internal and external vendors, reconciles orders with delivery, and tracks utilization for cost trending purposes. Makes recommendations regarding opportunities to decrease cost in use of equipment and supplies. Interacts and solves problems with purchasing department when products are on back order.
• Implements standard infection prevention measures, such as proper hand hygiene and contact/isolation precautions, according to established protocols. Monitors infection prevention practices for breaches and suggests/initiates corrections.
• With RN oversight, precepts new employees to the area, providing detailed overview of requirements and ensuring competence in all area of practices.
• May assist providers with patient processes as a surgical procedure assistant. Prepares room and instrumentation for procedure. Provides standard, basic instruction to the patient regarding the procedure. Anticipates provider needs during the procedure, obtains additional instrumentation as needed, accurately prepares specimens for the lab and dresses wounds at wound site at the completion of the procedure. Checks and calibrates equipment according to equipment protocol. Sets up sterile fields as required. Preps instrument tray for procedure. Sterilizes instruments. Prepares specimens in appropriate preservative medium as ordered by provider and labels appropriately. Ensures accuracy for all requisitions and verifies all specimens are labeled and logged correctly. Reviews discharge instructions with patient as prepared by provider.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• High School diploma or equivalent and 1 year experience in customer focused/service setting required
• Associate's degree preferred
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of medical terminology, procedures and computer experience preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.