Allied Health Assistant | Blue Care | Townsville Community Care

• Employment Term: Permanent Full Time

• Location: Townsville Community Care

• Remuneration: $34.50 to $36.32 p/hr + 12% Super + Not for Profit Salary Packaging + Penalties & Allowances

• Classification: PO1.1 to PO1.3 dependant on experience

Working under the supervision of our Senior Allied Health Professionals, you will support the team with the delivery of Allied Health services and general running of the Allied Health department.

In this position, you will;

• Provide quality client care under the clinical supervision of an Allied Health Professional,

• Assist in the implementation of client care plans and programmes both individualised and group,

• Identify and report client circumstances that require additional input from our Allied Health Professionals,

• Assist with the preparation and maintenance of equipment and resources required for services & programme delivery, monitor, order and distribute offices supplies

• Provide administrative support as requested 

• Address enquiries efficiently and effectively providing accurate information within the scope of the position or coordinating messages and referral to relevant staff.

You’ll be passionate about providing exceptional support to ensure our Allied Health Team can provide expert clinical treatment and therapies, making a real difference to the independence and lives of your clients!

You will present with:

• Cert III, Cert IV or equivalent in Allied Health Assistance - essential

• Massage qualifications (or a willingness to acquire) highly desirable

• Effective communication skills with the ability to build great relationships,

• Experience working within a multi-disciplinary team,

• Demonstrated understanding of client centred care services delivery for clients with long term health conditions, aged and people with disabilities,

• Good time management skills and ability to prioritise workloads,

• Experience with technology incl. smartphones, tablets, laptops etc

• Current Australian drivers licence and roadworthy registered vehicle - Essential

An Allied Health Assistant’s day is varied, rewarding and client-focused. They may begin by reviewing their schedule and delegated care plans before travelling to clients’ homes, community centres or clinics. Their day may involve delivering delegated exercise programs, assisting with mobility or daily living activities, supporting group programs, completing equipment-related tasks, or reinforcing strategies developed by physiotherapists, occupational therapists, dietitians, speech pathologists, podiatrists and exercise physiologists.

Before each service, the AHA reviews the client’s care plan and delegated instructions, confirms the task is within their scope and competency, and considers any identified risks or recent changes. During the session, they follow the clinician’s directions, observe the client’s response and encourage safe participation while working within their delegated scope.

Following each client-facing service, the AHA documents the session, communicates relevant observations and escalates any concerns or changes to the delegating clinician. Their day may also include liaising with clinicians, completing administrative tasks, preparing treatment spaces and equipment, undertaking safety and infection-control checks, attending supervision or training, and managing their schedule and travel between clients.

Applicants will require access to a reliable, comprehensively insured vehicle in good condition. While fleet vehicles may be available, access cannot always be guaranteed.

Employee Benefits:  

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events 

• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference   

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly  

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• Provide welcoming, safe & nurturing services for children  

• Implement measures to prevent child abuse and neglect within our services

• Appropriately and immediately address child abuse and neglect if it does occur  

• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme  

Diversity & Inclusion  

Our approach is simple –everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email [email protected]

Safe workplace  

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.